Senior Project Manager

ABOUT APPLY DIGITAL

Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact to the business and to their customers. Whether they are beginning, accelerating or optimizing, we help enterprise businesses implement composable tech as part of their digital transformation journey. We leverage our rich experience in building smart products and using AI tools to drive value.

Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Atlassian, Sony, American Express, and Harvard Business School. 

Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, Europe. 

At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes. 

Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference. 

Visit our Careers page to learn how we can unlock your potential.

LOCATION: Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET. Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE:

Apply Digital is looking for a Senior Project Manager that can build strong, trusted relationships with our clients. They have a passion for all things digital - strategy, products, platforms and marketing - and are not afraid to speak with various client stakeholders. Apply Digital believes that the diversity of ideas leads to the best solutions; we need someone who is collaborative by nature, both externally and internally.

As a Senior Project Manager, you are a champion for Project Management and Agile best-practices but are flexible, and can adjust your processes to fit your project team and clients’ needs. You are comfortable wearing multiple hats and acting as a Scrum Master. You can manage budgets, timelines and client expectations with ease. You are a consultant , a problem solver, and a “big picture” thinker while digging into the details. The ideal candidate will be solution-driven and able to handle multiple fast-paced projects while managing multiple teams and communicating with leadership. Above all , you are accountable to your team, to yourself, and to the delivery of excellence. 

RESPONSIBILITIES:

• Define and translate client requirements into actionable roadmaps and manage project execution.
• Conduct workshops and meetings for requirements gathering, design reviews, prototyping, testing, and stakeholder feedback.
• Apply agile or hybrid methodologies to ensure efficient workflows across teams.
• Collaborate with Product Consultants, Client Services, and PMO to manage project budgets, timelines, and resources.
• Identify and address risks, balancing business and technical needs, and escalate issues when necessary.
• Serve as the primary contact for clients and team members, providing updates on project progress and changes in scope.
• Maintain regular client engagement to ensure expected value delivery.
• Foster a collaborative team environment and monitor team morale.

REQUIREMENTS:

• 6+ years of experience as a Digital/Web Project Manager or similar role managing large teams in software development, web technologies, or eCommerce.
• Ability to manage multiple client requests in a fast-paced eCommerce environment, with strong organizational skills and the capability to adjust priorities effectively.
• Strong understanding of the software development lifecycle, CI/CD, and project management methodologies such as agile, hybrid-agile, scrum, and kanban.
• Familiarity with technical concepts and tools including AI, machine learning, data analytics, cloud computing, and platform integrations.
• Experience with headless implementations of eCommerce platforms (CommerceTools, BigCommerce), CMS (Contentful, Contentstack), Loyalty (Talon.one, EagleEye), Identity (Stytch, Okta), and Personalization (Ninetailed, Segment).
• Proficiency with project management software and collaboration platforms.
• Experience with Scrum teams and/or Scrum Master certification.
• Willingness to work on EMEA timezone (GMT+2)
• Technical background in Computer Science is a plus.

LIFE AT APPLY:

• Flexibility - work where you work best
• Competitive benefits plan
• Generous paid time off - take the time you need to be balanced and energized
• A growing company means many opportunities for advancement - we like to promote from within!
• Regular team and company events (karaoke, escape rooms, axe throwing and more!)
• Training budgets, Days of Learning, company-wide training, Apply Library and our Hackathon for Good mean you have many different ways to learn and stretch yourself




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LIFE AT APPLY DIGITAL

At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:

Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.

Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected].