Senior Project Manager (Salesforce Implementations)

About Us

At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.

Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.

Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.

About the Role

We are looking for a Senior Project Manager to be an integral part of our growing Professional Services organization. In this role, you will lead a team responsible for the implementation and configuration of the Litify platform (Salesforce). You will strategically guide the migration process, ensuring our clients are set up for success on Litify and that their projects go live smoothly and on time.

At Litify we believe in the power of autonomy at the individual level and use time outside projects to benefit our people and our customers in the ways you and your team decide.

What You’ll Do:

• Develop and own the client relationship throughout the lifecycle of the project
• Drive timelines and aim for on-time and on-budget delivery with successful completion of all in scope project work
• Identify project risks, develop risk response plans and monitor active issues
• Own / host kickoff meetings, recurring touch points during the project, etc. and provide weekly status updates to stakeholders
• Together, collaborate with the other team members from the Professional Services teams during the project, allocating resources and tracking project tasks
• Travel to customers on site as needed (ex: UAT, Go-Live, etc.)
• Mentor and coach team members to improve delivery and encourage skill development
• Support development and adherence to internal project methodology

What We’re Looking For:

• 5+ years of project management or program experience
• Experience developing, managing and graphing timelines; ability to drive to goals and milestones 
• Experience with managing customer and vendor budgets and forecasting project resources
• Strong attention to detail
• Excellent judgment, analytical thinking, and problem-solving skills
• Excellent time management and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results
• Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
• Understanding of Salesforce technology; Salesforce certifications such as ADM-201 and/or have previous experience working on Salesforce implementation projects
• A bachelor’s degree from an accredited university 
• Willing to travel (~10%) 

Nice to Have:

• Experience working for or with personal injury firms, full-service firms, insurance defense companies, corporate legal departments, in-house counsel, staff attorneys
• Experience with matter/case management, timekeeping, billing practices, financial/account solutions or ERP solutions
• Project Management Institute certification

Disclosure:

The estimated pay range for this role is $100,000-110,000. You may also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. 

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.