Senior Program Manager

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
About the Role:

We are seeking a highly organized, motivated, and resourceful Community Program Manager to help MongoDB to reach and empower developers in their local communities. This role will focus on fostering engagement with developers across MongoDB and third-party (3P) user groups. 

As a key member of our Developer Relations team, you will be responsible for developing and managing the user group program, supporting learning, and ensuring developers receive the knowledge they need through meaningful sessions, hands-on learning and community-led advocacy.
This role will require flexible working hours to support collaboration across both APAC and US time zones. 
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

As a Program Manager in our Community team you will:

• Serve as the primary driver of the MongoDB User Group program strategy, focusing on enhancing engagement through strategic community partnerships, scalable processes, and sharing product insights gained
• Develop and implement strategies to enable our community to both lead and speak at MongoDB and 3P user groups
• Collaborate closely with our regional teams and other internal stakeholders to ensure alignment while supporting them to engage with our developer community
• Partner with external user groups and influencers to drive advocacy
• Track and analyze key user group metrics, providing regular reports on event activity, user insights, product feedback, and business impact
• Identify opportunities for program improvements based on data insights

Requirements:

• A proven track record of successfully building user group programs and new developer community engagement programs
• 3-5 years of experience in developer community management or developer relations. Other related roles and experiences may also be considered
• Familiarity with developer communities such as AWS, Google, Microsoft, Python, PHP, Java, C#, PostreSQL, and AI
• Understanding of databases and related developer technologies
• Strong understanding of developer ecosystems
• Excellent data analysis skills, including a focus on establishing community metrics, business impact and measurements
• Ability to thrive in collaborative environments, effectively engaging with cross-functional teams and external community members while moving the ball forward independently
• Travel 20% of the time

Great to have:

• A degree in Computer Science or equivalent experience (coding bootcamps / traineeship) is a bonus
• Experience working with databases, developer tools, or cloud providers

Why Join Us?

You'll be at the heart of a dynamic community, working with passionate leaders and making a tangible impact on the MongoDB user experience. This role offers a unique opportunity to shape MongoDB’s Community engagement strategy, work with passionate developers worldwide, and make a significant impact in the developer ecosystem.

MongoDB is committed to providing an inclusive and supportive environment. We look forward to welcoming you to our team! 

By joining MongoDB, you will be at the heart of an innovative and fast-growing developer community. MongoDB is committed to fostering an inclusive and supportive environment for all community members. If you're looking for a dynamic role that combines strategy, engagement, and technical community building, we’d love to hear from 

Key Responsibilities:

MongoDB Forums Engagement:

• Develop a structured onboarding program for new forum members
• Monitor discussions, ensure engagement, and escalate technical questions to Developer Advocates and Product teams
• Establish a moderation and to maintain a constructive and inclusive environment
• Enable discussions around product updates and changelogs
• Identify recurring topics and provide feedback to the Product and Engineering teams
• Develop a system to recognize and reward active community contributors

Third-Party (3P) & Partner Engagement:

• Actively participate in MongoDB-related discussion on Stack Overflow, Reddit, Dev.to, Discord, and GitHub
• Recognize and support top contributors from 3P communities across our global Champions and other community programs by highlighting community code and content contributions
• Work with our content strategy lead to cross-promote MongoDB content, open-source projects, and initiatives and partner with external influencers and industry experts to drive advocacy

• Identify and engage with community-driven frameworks, ODMs, plugins, and libraries, providing them with a platform to showcase their work within the MongoDB community. Facilitate opportunities for contributors to collaborate, receive support, and drive further development

Community Data & Reporting:

• Track and analyze key community engagement metrics.
• Provide regular reports on forum activity, top contributors, and engagement trends.
• Identify opportunities for program improvements based on data insights.

Required Skills & Experience:

• Community Management Experience: Proven track record in developer community management, forum engagement, or developer relations
• Excellent Communication Skills: Ability to engage with a diverse technical community and internal stakeholders
• Event & Program Management: Experience in organizing community programs, events, or online engagement initiatives
• Data Analysis Proficiency: Strong skills in tracking community metrics, analyzing trends, and providing actionable insights
• Technical Familiarity: Understanding of database technologies, open-source contributions, and developer ecosystems
• Self-Motivated & Independent: Ability to work autonomously, manage multiple tasks, and drive strategic initiatives

Nice to Have:

• Advanced experience in project management and strategic planning
• Familiarity with MongoDB and adjacent developer communities
• Experience in building contributor programs to drive community engagement
• Background in developer advocacy, open-source contributions, or technical evangelism

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
                                                                                                                                              **MongoDB is an equal opportunities employer**
Req ID - 1263123997