Senior Program Manager

Company Description:

Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.

We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries.

Veracross is five product brands in one global tech company

• Veracross SIS is a one-person, one-record school management platform

• Magnus Health provides cloud-based Student Health Record (SHR) solutions
• Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
• Epraise incentivizes student well-being and connects teachers, students, and families.
• Firefly provides an online learning space for students and teachers

About the Role 

As a Program Manager within our Product Engineering department, you will orchestrate cross-functional initiatives while ensuring teams have the resources, guidance, and clear project plans needed to deliver high-quality software. You'll bridge technical and business stakeholders, remove impediments, and drive continuous improvement across our product and engineering organization. The ideal candidate will combine strategic thinking with hands-on execution. You will report to either the head of engineering (CTO) or the head of product and engineering (CPTO). 

You will be the first person in a new Program Management function and have the opportunity for management and mentorship of other program managers as the function grows in the coming years. 

As part of creating this new function, you will largely focus on Veracross' FinTech portfolio initially, assisting several teams with their overall project management and communication with other stakeholders. This will establish the patterns that will be deployed across the department in the future. 

Key Responsibilities 

• Establish and optimize program management processes, methodologies, and best practices 

• Facilitate agile ceremonies including daily meetings, sprint planning, backlog refinement, and retrospectives 

• Create and maintain detailed project plans, timelines, and documentation for multiple projects simultaneously 

• Identify risks, dependencies, and blockers, driving mitigation strategies and resolution 

• Manage stakeholder expectations through effective, proactive communication and transparent reporting 

• Coordinate capacity planning across engineering teams to optimize resource allocation 

• Track and communicate program status, metrics, and milestones to leadership 

• Drive continuous process improvement initiatives alongside product and engineering management 

• 5+ years of program management experience within software engineering environments 

• Strong familiarity with agile methodologies and experience serving as a Scrum Master 

• Demonstrated ability to perform capacity planning and resource allocation 

• Experience with project management tools (Jira, Asana, etc.) 

• Excellent communication skills with the ability to translate technical concepts for non-technical audiences 

• Strong analytical thinking and problem-solving capabilities 

Preferred Qualifications 

• Experience with program management in a fast-paced, high-growth software company 

• Experience producing reports and dashboards for executive teams 

• Industry certifications such as PMP, PgMP, or similar 

• Knowledge of software development practices 

• Experience with data analysis and visualization tools 

• Track record of successful cross-team collaboration 

• Experience with accounting, fintech, treasury and/or embedded banking solutions 

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits -
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $140k to $160k (annualized USD) in addition to potential bonus.

We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.