Senior Program Manager, Regulatory Change

Posted 12 Hours Ago
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London, Greater London, England
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
The Senior Program Manager will oversee the regulatory change process at Remitly, ensuring compliance and coordinating cross-functional teams. Responsibilities include managing regulatory requirements, planning for risks, building project documentation, and developing scalable processes. The role requires effective communication, attention to detail, and experience in regulated financial services.
Summary Generated by Built In

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role

Remitly is looking for a Senior Regulatory Change Programme Manager to join the Expansion team. Based in London, the role will report to the Principal Expansion Programme Manager in Seattle and help expand Remitly's global licencing presence while ensuring compliance with evolving regulatory environments.. You will collaborate with colleagues in Legal, Compliance, Business Management, Product, and other teams across Remitly's global offices. As the Senior Regulatory Change Programme Manager, you will manage the end-to-end regulatory change process, ensuring that licencing applications and regulatory timelines are met, and overseeing the implementation of strategic improvements that support Remitly's growth into new markets. Your work will allow Remitly to maintain regulatory compliance and accelerate its growth.

You Will:

  • Scope regulatory requirements and ensure cross-functional teams meet these requirements within established timelines
  • Ensure seamless, end-to-end coordination across teams
  • Plan for dependencies, anticipate risks, and mitigate blockers to ensure on-time delivery of assigned initiatives
  • Lead programme rituals like standups, reviews, and retrospectives
  • Build and maintain project documentation to support continuity and scalability
  • Develop frameworks and processes that enable repetition and scalability
  • Manage multiple, concurrent project types
  • Willing to support ad hoc needs as they arise
  • Creatively and independently solve emergent challenges

You Have:

  • 5 years of experience overseeing complex projects, building and scaling process improvements, and working with diverse teams in an agile environment
  • Experience in regulated financial services and regulatory change management (i.e. PSD2/3 implementation, SCA implementation, Business Continuity Planning etc)
  • Experience with payment licences preparation and application, working with regulatory institutions
  • Experience solving ambiguous problems and building programs from the ground up
  • Ability to influence and collaborate effectively with partners at all levels to meet deadlines and manage competing priorities
  • Experience working in multicultural environments; you adjust your communication based on team member role type and background
  • Strong attention to detail
  • Experience with Jira or similar project management tools
  • A data-centric approach to inform and guide decision-making
  • A willingness to travel to headquarters and other global office locations
  • Excellent verbal and written communication skills

Our Benefits:

  • Paid Vacation Days
  • Health insurance
  • Commuter benefit
  • Employee Stock Purchase Plan (ESPP)
  • Mental Health & Family Forming Benefits
  • Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What the Team is Saying

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The Company
HQ: Seattle, WA
2,700 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally wWe strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

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About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.

Typical time on-site: Flexible
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