Senior Program Manager, Applications Engineering

What we need  

We are looking for a Senior Program Manager, Applications Engineering to join our Safety Technologies team. Your job will be to help guide the development of safety systems for Symbotic, ensuring safe and efficient human/machine interaction. In this role you will be a leader of the Safety Technologies Applications team whose mission is to design, build and test applications using Symbotic safety systems, deploy and support those systems at Customer sites, and assist Safety Systems Development teams by participating in product management activities. Additionally, you will work cross-functionally with the broader organization serving as a safety liaison to ensure safety requirements are understood and implemented in all Symbotic systems, from design to site acceptance.  

What we do 

The Safety Technologies team is integral in ensuring that Symbotic's efficient and cutting-edge warehouse automation solutions adhere to the highest standards of safety and compliance. 

What you’ll do  

• Develop and test new configurations of the FreeMove safeguarding system, as well as other safety systems involved in both industrial and mobile robot applications. 

• Design and build workcells and mockups to support development and testing of safety systems in applications representative of Symbotic/Customer systems. 

• Lead the design and installation of safety systems applications at Symbotic’s Integrated Test Center (ITC) in Wilmington, MA. 

• Own deployment of safety systems applications at Customer sites. Lead cross-functional discussions to ensure proper integration of safety systems during design and installation, track project schedules, coordinate on-site configuration and testing, and manage team resources for all deployment and field support activities. 

• Own post-deployment support for safety systems in production at Customer sites. Manage on-call strategy for the Applications team. Ensure proper tracking and escalation of issues/tickets. Create and maintain training resources for on-call Applications Engineers. 

• Work with end users, both at Symbotic and Customer sites, to gather feedback for the Safety Systems team. Own and maintain Customer Needs document, Product Development Process and artifacts, and schedules for safety systems development. 

• Lead risk assessments for safety systems applications, participate in Standards committees, and help build a strong safety culture across Symbotic by working with teams to implement designs that meet safety requirements. 

• Own supporting equipment at the Safety Systems team HQ in Waltham, MA. Coordinate with contractors and building management, maintain tools and workshop, and manage maintenance activities for robots and utilities e.g. air compressor and electrical drops. 

• Own applications and test workcells. Plan floorspace usage to support stakeholders e.g. Developers, Test, Applications. Lead workcell builds and integration of fixtures, electrical/controls panels, PLCs, robots, sensors/actuators, etc. Track build schedules and stakeholder requirements. 

What you’ll need  

• Bachelor’s Degree or equivalent experience or certification in electronics, automotive, automation, manufacturing, or equivalent field preferred.  

• Minimum of 10 years' experience in robotics and/or automation engineering, systems integration, or equivalent knowledge.  

• Hands-on experience with industrial automation equipment, and a working knowledge of safeguarding standards and devices. 

• Prior experience collaborating on technical projects with multiple different cross-functions. 

• Experience facilitating/participating in Risk Assessment activities for industrial machinery. 

• Strong communication and teamwork skills, with the ability to act in a leadership role.  

• Ability to quickly adapt to change related to customer strategy, internal/external relationships, and organizational direction.  

• Proficiency in mechanical CAD design preferred. Experience with electrical CAD design is a bonus. 

• Moderate Excel and PowerPoint skills and proficient in Word and Outlook.  

Our Environment   

• Hybrid position reporting to Waltham, MA 3 days per week minimum.    

• Travel is required up to 25% of the time. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.  

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.  

• The employee is frequently required to walk and reach with hands and arms.   

• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.  

• The employee must regularly lift and/or move up to 50 pounds.   

• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.   

• Approximately 25% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).   

• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.  

• You will regularly be near railings that are high off the ground.   

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.  

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