Senior Product & Technology Consultant

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Kraków, Małopolskie
Other
The Role

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description
Our team is looking for a Product Technology Consultant who will be a part of our Product Solution Delivery team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:

  • Provide Trainings and floorwalking for prospect, conversion and existing customers across EMEA
  • Responsible for the project management and delivery of IT consulting services
  • Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems
  • Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs
  • Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
  • Proactively consult with your customers on best practices for Sabre solutions
  • Map Sabre solutions and customer needs to drive differentiated value and optimal performance
  • Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
  • Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
  • Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
  • Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
  • Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

  • Minimum 3 years of relevant work experience
  • Bachelor’s degree
  • Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
  • Deep understanding of the travel industry and ecosystem
  • Proficient knowledge and hands on experience with Sabre products
  • Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
  • Excellent customer service and communication skills
  • Familiarity with mid/back office tools and corporate/leisure online booking tools
  • Ability to analyze and trouble-shoot
  • Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
  • Experience with Sabre APIs using tools such as Soap or Postman is a plus
  • Competency in training technical teams on functional and business processes
  • Knowledge of NDC
  • Languages - English plus Italian, French, German or Spanish is preferred

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.

The Company
HQ: London
155,459 Employees
On-site Workplace
Year Founded: 1872

What We Do

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.

Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

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