Senior Product & Technology Consultant

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description
Our team is looking for a Product Technology Consultant who will be a part of our Product Solution Delivery team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:

• Provide Trainings and floorwalking for prospect, conversion and existing customers across EMEA

• Responsible for the project management and delivery of IT consulting services

• Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems

• Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs

• Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption

• Proactively consult with your customers on best practices for Sabre solutions

• Map Sabre solutions and customer needs to drive differentiated value and optimal performance

• Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products

• Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers

• Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops

• Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack

• Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

• Minimum 3 years of relevant work experience

• Bachelor’s degree

• Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering

• Deep understanding of the travel industry and ecosystem

• Proficient knowledge and hands on experience with Sabre products

• Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives

• Excellent customer service and communication skills

• Familiarity with mid/back office tools and corporate/leisure online booking tools

• Ability to analyze and trouble-shoot

• Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment

• Experience with Sabre APIs using tools such as Soap or Postman is a plus

• Competency in training technical teams on functional and business processes

• Knowledge of NDC

• Languages - English plus Italian, French, German or Spanish is preferred

Work arrangements

• Hybrid working mode; 3 chosen days from the office in a week

• Flexible working hours: Maintain your work-life balance by adjusting your working hours to your needs

Paid time off

• Year-End-Break: enjoy additional fully paid days off during the last week of the year

• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.

• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card

• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax

• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury

• Baby Bonus: benefit from one-time allowance on childbirth or adoption 

• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services

• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package

• Employee Assistance Program: find help in free, confidential program with a certified counselor

• Mindfulness & meditation apps: take care of your mental and physical health

• Life insurance: sign up for free, high coverage life insurance program

Career development

• Professional development: access to e-learning platforms as well as join Sabre live learning sessions

• Certification and tuition reimbursement

• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking 

• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well

• No dress code

• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more

• Attractive Referral Bonus: earn $2500 USD for every hired referral

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.