Company Description
Recognized by Forbes as one of the fastest-growing private companies in the United States, Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.
Our employees are our most valuable resource. Palmetto has a promote-from-within culture for talent development. We offer excellent benefits such as unlimited vacation/PTO, medical, dental, and vision coverage, parental leave, and retirement plans.
Location: Remote
Role Overview
We are seeking a Senior Product Owner to lead initiatives that improve the consumer journey, drive acquisition, conversion, and engagement, and deliver measurable business outcomes.
This is a high-impact role that requires a growth mindset, a passion for optimizing customer experiences, and the ability to collaborate closely with teams across Growth Marketing, Financing, Customer Service, Inside Sales, Engineering, and Design.
At Palmetto, Senior Product Owners are full-stack owners — meaning you will perform research to identify product opportunities, write detailed user stories, manage the backlog, ensure clear and timely communication with stakeholders, and evaluate results through data analysis and research.
You’ll work in a fast-paced, entrepreneurial environment where collaboration, autonomy, and a bias for action are key to success.
Key Responsibilities:Strategy & Execution
- Own and drive the roadmap for consumer journey improvements across acquisition, activation, conversion, engagement, and retention.
- Collaborate with Growth Marketing, Inside Sales, Design, Financing, and Engineering to design experiments, launch initiatives, and iterate based on data.
- Perform product discovery to validate decisions throughout the product lifecycle
- Define and track KPIs such as Customer Acquisition Cost (CAC), conversion rates, user activation, engagement, and LTV.
Product Ownership
- Manage the end-to-end product development lifecycle for your squad.
- Author clear user stories, acceptance criteria, and technical requirements.
- Maintain a groomed and prioritized backlog aligned to strategic priorities.
- Lead sprint ceremonies (standups, planning, retrospectives) in partnership with your Tech Lead.
- Perform user acceptance testing (UAT) to validate and sign-off of deliverables; you own the quality of the Product at the end of the day and must be accountable for what is delivered.
- Build skillset to develop into a product manager by participating in gathering requirements and managing crossfunctional priorities.
- Take responsibility for feature delivery, from story to metrics after launch, ensuring the feature launches on time, and delivers on the expected outcome.
Cross-functional Collaboration
- Build strong, trusted relationships with peers in Design, Engineering, Growth, and Business.
- Advocate for the voice of the customer and champion data-driven decision-making.
- Drive alignment across stakeholders by communicating updates and trade-offs effectively.
Minimum Qualifications
- 2+ years of product management experience (technology, consumer products, gaming or social apps preferred).
- Proven experience working crossfunctionally on initiatives focused on consumer acquisition, conversion, or engagement.
- Strong understanding of Agile development processes and hands-on experience acting as a Product Owner.
- Ability to break down complex problems, prioritize ruthlessly, and drive focus.
- Exceptional communication and collaboration skills; able to influence without authority.
- Growth mindset with a bias toward action, experimentation, and continuous improvement.
- Comfortable working with product metrics such as CAC, LTV, conversion, activation, and retention.
- Analytical and data-driven mindset, comfortable working with numbers to find insights and drive decisions
- Able to manage multiple projects simultaneously in a fast-paced environment.
- Ability to work autonomously with minimal structure, focusing on achieving measurable outcomes.
- AI First mindset: Proven ability or strong desire to integrate and utilize various AI tools effectively within a product workflow to improve efficiency and outcomes.
Preferred Qualifications
- Experience working in a fast-paced startup or high-growth environment.
- Self driven initiatives to learn and develop skills in product management and technology development.
- Familiarity with experimentation frameworks (A/B testing) and product analytics tools (e.g., Amplitude, GA4).
- Basic understanding of front-end and back-end technologies to collaborate effectively with engineers.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Top Skills
What We Do
Palmetto is committed to the creation of a distributed, decentralized energy source we call The New Utility, which will replace the fossil-fueled, centralized energy model of The Old Utility. We are working towards this democratization of energy by putting power and control back in the hands of consumers and inspiring them to make environmentally responsible choices. To this end, Palmetto has developed a clean energy marketplace, with proprietary technology designed to make it easier and more affordable for homeowners to source their energy from renewables like solar power. We have developed products that reduce costs and drive widespread distribution of simple energy management solutions. Palmetto is a triple bottom line, fully distributed company with teammates throughout the United States.
