Palmetto Clean Technology
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The Digital Support Specialist will develop and manage digital support strategies, enhancing customer experiences through various channels. Key responsibilities include managing digital support operations, analyzing interactions for improvement, staying updated on industry trends, and collaborating with stakeholders to align strategies with business goals.
The Relationship Specialist will support and grow the SMB channel of partners, provide coaching to sales members, manage financial portal transactions, and help improve internal processes. They will also build relationships with partners and analyze data for insights to enhance partner experiences.
The Manager, Capital Markets will lead capital market activities such as capital raising, and modeling, while executing funding processes and maintaining relationships with key financial stakeholders. The role requires tactical development, strategic planning for hedging interest rates, and collaboration with internal teams to enhance transparency and reporting.
The Customer Escalation Billing Specialist at Palmetto is responsible for resolving escalated customer complaints, collaborating with various departments to ensure positive customer experiences, and implementing process improvements based on analysis of complaints. Strong communication, problem-solving, and analytical skills are essential for success in this role.
The Financier Specialist at Palmetto is responsible for submitting project milestones promptly to financiers, resolving rejections, identifying collection challenges, and ensuring compliance with financier submission requirements while collaborating effectively across departments to maintain a smooth financial process.