Senior Product Operations Manager - Strategic Programs

Posted 6 Days Ago
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New York, NY
Hybrid
124K-171K Annually
7+ Years Experience
Big Data • Productivity • Software • Database • Analytics • Business Intelligence • Consulting
Celonis helps the world’s largest and most esteemed brands make processes work for people, companies and the planet.
The Role
The Senior Product Operations Manager will lead and coordinate strategic programs across Product and Engineering teams, executing critical initiatives. Responsibilities include managing cross-functional processes, delivering executive communications, tracking project progress, and optimizing workflows. The role requires strong analytical skills, project management expertise, and the ability to thrive in a dynamic, high-visibility environment.
Summary Generated by Built In

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Role:

The Product Strategy and Operations team reports into our VP of Product Strategy. The main objective of the team is to help our Product and & Engineering organization function at scale. We do so by establishing consistent cross-functional practices and frameworks, executing programs & projects to enable teams to manage their tasks with low friction, as well as facilitating and aggregating business, customer, and market data & insights.

We are looking for an expert in the field of project management and program implementation.  Success requires the ability to structure and manage large programs across departments specifically within Product & Engineering, the ability to manage stakeholder needs, drive alignment and prioritization, and deliver executive level communications. This is a high visibility, high impact role responsible for leading and coordinating the execution of Celonis’s most important Product and & Engineering initiatives.  

The work you'll do:

  • Develop and maintain strategic cross functional programs across multiple workstream and stakeholders
  • Design and optimize ways of working to define and mean deliverable deadlines 
  • Create presentations, perform financial analysis, use common project management tools and provide executive communications 
  • Assist teams in setting priorities and leverage data and analytics to manage tradeoffs  
  • Define roles and responsibilities, track resource needs and manage escalations 
  • Be flexible, excel when faced with ambiguity and thrive in a fast-paced environment. Have a bias for acting now - then iterate

The qualifications you need:

  • 7+ years of experience in a consulting, project management or an operations role preferably at an enterprise SaaS company 
  • 4+ years of experience in running complex projects with multiple stakeholders, aggressive schedules, and scarce resources (preferably in a software company)
  • A proactive, analytical and collaborative mindset, coupled with strong communication skills 
  • Domain experience in roadmap planning & tracking process, ideally has implemented & led the roadmap & strategy planning process in a comparable software company before
  • A passion for creating and implementing new processes 
  • Operational rigor and track record of cross-functional stakeholder project management and execution
  • Excited about providing clarity in the face of ambiguity and working in a dynamic environment that comes with being part of an innovative hyper-growth company
  • Understanding of the interdependencies between the internal and external processes in a software company.
  • Ability to communicate effectively with technical and non-technical individuals
  • Not a requirement but a plus is a PMP or Six Sigma certification

The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$124,000$171,000 USD

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future


About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.


Equal Opportunity at Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 


Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

What the Team is Saying

Sydney
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Laura
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The Company
HQ: New York, NY
3,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Why Work With Us

Celonis is a dynamic, fast-paced, and rewarding place to work. We tackle challenges together and celebrate our successes as a team in and out of the office.

Together, we’re changing the world one process at a time. Care to join us?

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Celonis Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Celonis offers a hybrid work policy, blending remote work flexibility with in-office collaboration. Employees enjoy the comfort of working from home while benefiting from teamwork and connection in our modern office spaces.

Typical time on-site: Not Specified
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