Senior Product Operations Manager, Growth

Posted 6 Days Ago
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Singapore
3-5 Years Experience
Financial Services
The Role
The Senior Product Operations Manager, Growth at OKX will manage product operations in local markets, optimize internal best practices, assess the impact of new features, lead training sessions, and collaborate with various teams for product development. The role emphasizes communication skills and experience in project management and data analysis.
Summary Generated by Built In

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Team

Growth Product team is composed of highly talented individuals who bring expertise from top internet companies and cryptocurrency firms. We have carefully selected professionals who possess a deep understanding of Growth Products and have a track record of success in their respective fields. The team's diverse backgrounds and experiences enable us to approach growth strategies and platform with a wealth of knowledge and a strong focus on delivering exceptional user experiences. We foster a collaborative environment where innovation, creativity, and continuous learning are valued. Together, we work towards driving growth and shaping the future of the cryptocurrency industry through impactful initiatives.

What You'll Be Doing:

  • Manage product operations in the local market, acting as the key liaison between the Product Team and Local Market Team, focusing on requirement gathering, requirement management, and strategic operations for specific markets.
  • Optimize or redesign internal best practices by identifying and analyzing issues encountered during business implementation.
  • Assess and predict the impact of new product features on market performance.
  • Lead training sessions to introduce new platform features, ensuring local markets follow the established workflows, while improving platform performance and user satisfaction.
  • Drive continuous development through collaboration with relevant Product Managers, local market teams, R&D, and algorithm teams, ensuring the efficiency and optimization of each module.
  • Design internal communication systems to enhance transparency and operational efficiency.
  • Demonstrate a deep understanding of the business within complex environments, offering creative problem-solving approaches to effectively resolve difficult challenges.

What We Look For In You:

  • Exceptional communication skills with strong proficiency in English.
  • Bachelor’s degree or higher with at least 3 years of relevant experience.
  • Proven abilities in project management, and coordination, with a track record of successfully collaborating with multiple teams to achieve project goals.
  • In-depth knowledge of local crypto market growth, particularly in Europe.
  • Strong logical and structured thinking, with the ability to perform well under pressure and meet deadlines.
  • Advanced data analysis skills and experience working in multicultural environments.

 Nice to Have

  • Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading and market dynamics.
  • Familiarity with regulatory frameworks and compliance requirements in different regions related to cryptocurrencies and promotional campaigns.
  • Proficiency in data analytics tools and techniques, to derive insights and make data-driven decisions.

Perks & Benefits:

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • Wellness and meal allowances

  • Comprehensive healthcare schemes for employees and dependants

  • More that we love to tell you along the process!

The Company
1,073 Employees
Remote Workplace
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.

In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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