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The Senior Compliance Analyst will draft and maintain compliance policies, review KYC and onboarding processes, monitor transactions for suspicious activities, assist in compliance program design, conduct risk assessments, and stay updated on regulatory changes in the crypto space.
The Head of Sales for Brazil at OKX is responsible for developing and executing a comprehensive sales strategy tailored to institutional clients. This role involves building relationships, managing local processes, and collaborating with teams to meet market objectives. A strong understanding of financial structures and high-level sales management is essential, along with the ability to drive strategic initiatives and influence key stakeholders.
The Treasury Manager will lead the treasury operations for Malaysian and select Singapore entities, ensuring alignment with global practices, managing banking relationships, performing payments and forex transactions, and participating in treasury projects.
Responsible for real-time management and monitoring of on-site operations to ensure efficient manpower deployment and schedule optimization. Analyze delivery metrics and enhance omni-channel service satisfaction through data management and feedback collection.
As a Senior Manager, HRBP at OKX, you will build partnerships with business leaders to develop people-centric solutions that align with the business strategy. You will coach managers, support talent growth strategies, and enhance the employee experience by leveraging data for informed decision-making. This role requires strategic thinking and hands-on involvement in advising the business on HR-related matters.
As a Senior Administration Manager at OKX, you will oversee the administration team, manage office operations, ensure compliance with policies, coordinate with various locations, and provide comprehensive administrative support. Strong communication and problem-solving skills are essential for this role as you will liaise between stakeholders and employees to address administrative challenges.
The Head of Compliance AML/CFT will lead the compliance function at OKX in Ireland, ensuring adherence to AML, CFT, and regulatory obligations. Responsibilities include developing compliance policies, monitoring regulations, engaging with regulators, and supporting cross-functional teams. The role requires strong analytical skills and experience in the financial services or cryptocurrency sector.
Acquire and manage relationships with global VIP clients, develop customer service processes, analyze client behavior, collaborate with stakeholders, drive growth of potential clients, partner with marketing teams, and maintain accurate data.
Lead the Customer Due Diligence team at a global cryptocurrency exchange, reviewing KYC cases for potential money laundering and fraud. Provide people management, liaise with compliance department, oversee client onboarding, and ensure regulatory requirements are met. Maintain high-quality service levels and investigate possible matches against sanctions and adverse media news.
The Quality Assurance Specialist at OKX is responsible for monitoring customer interactions, evaluating performance, providing feedback, and driving customer satisfaction through exceptional service. The role requires strong analytical and communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsible for technical support in the customer service center, resolving technical issues, introducing new technical tools, researching new technologies, maintaining systems, and preparing technical support documentation.
Lead the establishment of Transaction Monitoring & AML Investigations team, manage day-to-day operations, conduct AML investigations, develop procedures, conduct risk assessments, provide training programs, and stay updated with AML regulations and best practices.
The Escalation Specialist at OKX handles customer complaints and problems that cannot be resolved at the frontline level. They collaborate with clients to address challenges, choose the best course of action, and swiftly resolve lingering issues. The role involves high-level authority in handling escalations, tech troubleshooting, and assisting in operational excellence and business strategy maintenance.
Completing comprehensive reviews of customer onboarding cases, verifying AML documentation, managing CDD/EDD requests, investigating matches against sanctions, providing AML/CDD information to management, supporting CDD function enhancement, and managing projects.
Senior Specialist, Automation at OKX, a leading digital asset trading platform. Responsibilities include designing and implementing automated workflows, gathering business requirements, and mapping work processes. Requires strong Python programming skills and experience with RPA technologies.
As a Technology and Tools Specialist/Senior Specialist at OKX, you will be responsible for managing applications, configurations, integrations, and troubleshooting. You will work with stakeholders to improve technology usage in alignment with company goals. This role requires a passion for technology and customer experience.
Review and process thawing or unbinding requests, centralize operational authority, ensure correctness of restriction removal, reduce operational errors, collaborate with departments, and adhere to operational norms. Requires strong logical thinking, risk assessment abilities, communication skills, and fluency in English and Mandarin.
Senior Associate role in Legal Operations at OKX, a digital asset trading platform. Responsibilities include responding to legal inquiries, liaising with internal stakeholders, maintaining relationships with partners, and escalating issues. Required skills include strong command of English/Mandarin, compliance experience, and ability to work in a fast-paced environment.
Manage online communities, offer customer support, moderate chat groups, analyze data and user trends, assist in gathering feedback, and create educational content for a leading digital asset trading platform.
Responsible for community-related work, answering user queries, and achieving conversion goals in a multinational working environment with growth opportunities and benefits.