Senior Product Marketing Manager- NY Based

Posted 12 Days Ago
Be an Early Applicant
New York, NY
130K-150K Annually
Senior level
Big Data • Cloud • Other • Social Impact • Software
Carbyne brings game-changing capabilities to people in crisis, such as live video, chat, and caller location.
The Role
The Senior Product Marketing Manager will lead Carbyne’s go-to-market strategies, conduct competitive market analyses, create impactful content, and work closely with various teams to ensure effective product positioning in the public safety market.
Summary Generated by Built In

Description

Who We Are:

Hi! We’re and we are on a mission to help Public Safety Agencies save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Amazon, Microsoft, AT&T and others to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 180 People and counting….

About the role: 

We’re looking for a Senior Product Marketing Manager, as part of the Carbyne Product team, to lead Carbyne’s go-to-market (GTM) strategy, spearhead our competitive market analysis, shape our narrative, and create compelling internal and customer-facing content that drives measurable business outcomes. In this role, you’ll work at the intersection of product management, marketing, and sales, ensuring our solutions resonate with the public safety market and empower the people at the core of emergency response.

You’ll deeply understand customer needs and analyze the customers’ competitive alternatives to deliver impactful messaging and materials that bridge the gap between product innovation and market success. Your contribution will be critical in ensuring we have maximum leverage of our innovative and leading product offerings as we win business with new and existing customers.

Here’s what you’ll be working on:

  • Develop GTM Strategies: Create and implement comprehensive GTM plans for new products and features, including positioning, pricing, messaging, and sales enablement materials.
  • Drive Market Understanding: Help the team to understand customer needs, conduct market research, and perform in-depth competitive analyses, including feature comparisons and pricing strategies.
  • Create Impactful Content: Lead the development of product-specific collateral such as one-pagers, videos, web pages, blogs, and case studies to support customer engagement and sales efforts.
  • Collaborate Across Teams: Partner with product management, engineering, sales, and customer success to ensure alignment and deliver compelling solutions to market.
  • Enable Sales and Customer Success: Train and equip Sales and CSM teams with the tools, messaging, and insights they need to effectively position and sell Carbyne’s solutions.
  • Measure Success: Analyze the effectiveness of marketing initiatives, conduct regular win/loss reviews, and adapt strategies to improve outcomes.
  • Champion Customer Advocacy: Cultivate relationships with customers to build testimonials, case studies, and advocacy programs.
Requirements
  • 8–10 years of experience in product marketing, preferably in SaaS or public safety tech.
  • Proven success in developing and executing GTM strategies and launching products, including pricing strategy.
  • Strong skills in crafting compelling messaging, storytelling, and sales enablement materials.
  • Demonstrated experience with competitive analysis, market research, and positioning in B2B markets.
  • Exceptional communication and collaboration skills to influence cross-functional teams.
  • Proficient in tools like HubSpot, Salesforce, or similar marketing platforms.
  • Analytical mindset with a focus on measuring and optimizing marketing initiatives.
  • Self-starter with a hands-on approach, comfortable in fast-paced startup environments.
  • Desirable qualifications include: Experience in public safety, government, or civic tech markets; familiarity with enterprise sales cycles, RFP processes, and procurement in public sector organizations; knowledge of public safety technologies.
Benefits
  • Comprehensive medical, dental, and vision insurance
  • 401k, matching up to 4% of your salary
  • Parental Leave Policy
  • Unlimited vacation days
  • Sick days
  • Competitive options plan
  • Health and Wellness Benefits

Our Promise:

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law.  We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

Note: We are unable to support employment visas at this time.

The pay range for this position in New York City is $130,000 - $150,000 + equity + benefits (including medical, dental, vision and 401K). Base pay offered may vary depending on job-related knowledge, skills, and experience

The Company
HQ: New York, NY
180 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Why is it we have the ability to order a car with our phones, video chat with our families, and text with anyone in the world, but we’re not able to do any of those things when personal safety is on the line? Why are these tools available in our everyday lives, but not in moments of real need and urgency?

So, we did something about it. We decided to not just fix it, but to constantly improve it with ongoing updates so urgent communications never become stagnant again. We call it relentless innovation.

Our technology is built on the cloud for quick solves and fast integration, using an interface that keeps call managers top of mind. Through the power of one platform, we enable call centers to collect and quickly distribute information.

Carbyne enables mission-critical centers to use an advanced call management platform to unify the flow of information from all channels to a single UI. This UI is tailored for a seamless flow between every channel. With our cloud platform, everything can plug in, everything can evolve, and everyone can make better decisions.

Carbyne: we serve one and millions of benefits.

Why Work With Us

We need great brains who want to collaborate with the best and can envision new ways for emergency services to be smarter, safer, and better.

We hire builders. People who want bigger possibilities for themselves, so we help them reach their professional goals with ongoing training, support, and growth opportunities.

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