Senior Product Marketing Manager, Integrations - Seattle

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the Role:

At Aircall, we’re looking for a Senior Product Marketing Manager to join our team of talented, customer-centric, and collaborative PMMs. In this role, you will be a key member of a global, cross-functional team based across the US and Europe. You will have a particular focus on Aircall's integration and partnerships ecosystem. This is an opportunity to help drive strategic initiatives and have a big impact on the business!

If you’re a person who loves the challenge of a scale-up atmosphere, enjoys solving meaningful problems, and wants to feel like part of a team — then you just might be the person we’re looking for.

This role is based in Seattle.

Key Responsibilities:

• Become an expert in our product, our market, our partners’ ecosystems, and especially our customers and buyers
• Contribute to roadmap planning by conducting market and customer research as needed and helping prioritize releases that would be strategic for the business
• Collaborate with cross-functional teams in defining strategies to best leverage our strategic alliances, channel partners, and API ecosystem to source new business 
• Develop the go-to-market strategy for integrations and define key value propositions that articulate the benefits of joint solutions in a way that resonates with target customers
• Make sure internal teams like Sales and Customer Success have the resources they need about key integrations, such as trainings, competitive talking points, and customer testimonials
• Own website content and compelling internal and external collaterals around integrations (such as one-sheets, demo videos, battlecards etc.)
• Build messaging briefs and inform the marketing strategy for integrations through your product, buyers, and ecosystem knowledge
• Manage customer surveys (such as beta feedback) and feedback-loops with customer-facing teams (ie post-launch) to help reach product-market fit 
• Contribute to competitive insights
• Stay positive, solution oriented, and creative

Qualifications:

• Excellent English with outstanding written, verbal and presentation skills
• A minimum of 5 years or more of relevant experience working with a B2B technology product 
• Previous experience working on integrations/partnerships/app ecosystem for a B2B SaaS or for a leading CRM / Helpdesk company is a strong plus 
• Strong project management skills are mandatory as well as a proven ability to work cross-functionally to achieve business goals
• A data-driven mindset and an ability to set measurable objectives
• A proactive communicator who is excited to take initiative and manage projects involving stakeholders of diverse seniorities, with little guidance
• A left- and right-brain thinker who is both creative and analytical
• An excellent storyteller who understands how to tailor a message to meet an audience’s needs
• A globally-minded person who enjoys working with a diverse group of international colleagues

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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