At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.
Over 20,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we provide a flexible way for them to make payments, and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.
Interested in learning more about how we’re transforming the financing experience and joining our team?
What You’ll Do
Help us to create the best in-store and online financing experience for consumers of all means and credit backgrounds. You’ll join a small but growing product team to drive the vision, strategy, and process that scales our rapidly growing business. You’ll develop a detailed understanding of our merchant partners and their customers to remove friction, create delight, and enhance our product offering.
This role will start focused on two areas within our product:
- Our Credit Decisioning platform, which manages how we manage applicant and third-party data, apply our underwriting models, and provide decisions back to applicants.
- Cross-platform capabilities like analytics, translation, and communication tooling that all engineering teams consume
Core responsibilities:
- Partner with and lead cross functional teams to set product vision and strategy
- Advocate for our merchant partners and consumers through thoughtful product decisions that define our roadmap
- Leverage strong judgment and decision-making skills to prioritize features and initiatives, balancing business goals with user needs
- Go deep into both technical huddles with engineers and strategic discussions with executives
- Manage product delivery alongside a team of engineers, designers, and customer-facing teams from ideation to launch
- Define and track metrics that drive insights into the success of our products
- Manage competing priorities with consistency and transparency
- Use data and customer feedback to constantly iterate and evolve our product offering
About You
- 4+ years in a product management capacity at a technology-driven organization
- Bachelor's Degree
- You're an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach
- You have a strong bias to diving into data to generate insights, and ideally, are proficient in SQL
- You have experience managing software products from ideation to launch - including managing the product vision, day-to-day prioritization, design, and go to market strategy
- You have strong written and verbal communication skills with a talent for precise articulations of customer problems
- You typically command the details of a situation better than anyone in the room
- You do whatever it takes to make your product and team successful
Preferred Qualifications:
- Experience working on complex financial products
- Experience working in startups or scaleups
- Experience as a Platform PM, building internal products or systems consumed by other technology teams
Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.
Who we are & what we value:
- We focus on what’s most important
- We set clear expectations and deliver
- We embrace challenges to reach our full potential
- We ask, “How can this be better?”
- We move fast together
Benefits:
At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:
- Comprehensive medical, dental, and vision coverage
- 20 PTO days + 11 paid holidays
- 401(k) retirement with company matching
- Student Loan & Tuition Reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
Top Skills
What We Do
At Koalafi, we understand that big dreams start with simple transactions. That’s why we built the first nationwide platform that makes it possible for merchants to offer all of their customers, whether they have excellent or no credit, a wide range of pay-over-time plans through a single application. With the help of Koalafi’s advanced technology and analytics, delightful experiences, and world-class support, thousands of merchants nationwide have grown their businesses, and more of their customers can finally dream bigger.
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