Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods.
Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders.
About the role
Flock Freight is looking for a Senior Product Manager who is passionate about designing experiences that customers love. The ideal candidate is adept at designing and building software products in collaboration with cross-department teams from go-to-market, commercial and operational stakeholder, design, and engineering functions. The Flock Freight platform, algorithms, and web applications are used by thousands of customers; you will be a key contributor to the product roadmap, proactively identifying new opportunities to improve our products.
This is a unique opportunity to grow your career with one of San Diego’s leading technology start-ups while making a positive difference in the world. Flock Freight is dedicated to eliminating inefficiencies at every level and is the only certified B corporation in the US freight industry. Our Shared Truckload solution unlocks superior service at lower cost while reducing carbon emissions by up to 40% per shipment.
Responsibilities
- Know the Market – Stay up-to-date on industry trends and competitor offerings to inform product strategy and positioning.
- Drive growth – Partner with customer teams to grow our base of Enterprise and SMB shippers via targeted acquisition and retention strategies.
- Discover problems – Identify and deeply understand user problems through user research (interviews, surveys, observation, etc.) and analytics.
- Validate solutions – Work with design, engineering, and stakeholders to ideate, prototype, test, and validate potential solutions. Drive alignment toward the best solution(s) that are high value to users and viable for the business.
- Define Roadmap – Prioritize product initiatives relative to their impact and effort (ROI). Balance investments between near-term business needs and long-term product vision and strategy.
- Collaborate Cross-Functionally – Work closely with engineering, design, marketing, operations, and customer teams to ensure successful launches and maintain/evolve product functionality over time.
- Own Outcomes – Set and track OKRs tied to outcomes that measure the success of product initiatives. Focus on meaningful and measurable changes in user behavior that drive business value.
- Document the Details – Develop project plans with detailed requirements, user stories, and prototypes to enable planning with engineering teams.
- Execute Rapidly – Rapidly ship, test, and iterate on solutions that maximize impact with minimal complexity. Use an iterative and phased approach to validate learnings and de-risk initiatives while maintaining high velocity.
Requirements
- Strong understanding of marketplace dynamics, particularly on the demand side
- Strong understanding of user research methodologies, with a keen eye for great user experiences
- Ability to collaborate with, influence, and align stakeholders across different levels of the company
- Ability to work closely with design and engineering teams, with a solid understanding of agile development
- Ability to plan, coordinate, and execute product roadmap in a fast-paced environment
- Experience defining and tracking KPIs and using data to inform decisions
- Exceptional communication skills, with the ability to articulate complex concepts to diverse audiences
- Experience with B2B system integration products, API products, and EDI is a plus
- 4+ years of product management experience, preferably in marketplace platforms or logistics
- Bachelor’s degree (in CS, Economics, Math, or a related technical field is a plus)
The expected on-target earnings range for this position is $150,000-$185,000 per year. This range reflects typical earning potential in this role. When determining an offer, we take into account a variety of factors that are important in making compensation decisions including, but not limited, to: skill sets; experience and tenure; education and certifications; and other business and organizational needs. The disclosed range estimate is based on market data. Salary bands may, in some circumstances, be adjusted to a different geographic area depending on the candidate's position and location.
In addition to salary, full-time employees are also eligible for an equity package and our competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Our policy is that we target candidates local to one of Flock Freight’s headquarters locations (San Diego and Chicago).
Life & Benefits of the Flock:
- Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
- 401(k) Employer Match: We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success! For that reason, we provide a 401(k) plan that offers a 4% employer match.
- Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.
Our promise to you:
Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.
Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!
What We Do
Flock Freight is a sustainability-focused technology company reinventing North America’s $2 trillion freight market from offices in Encinitas, California and Chicago, Illinois.
We’re the first firm in the industry to build algorithms that pool shipments at scale, deliver freight with carbon neutral shared truckload service, and earn a B Corporation certification.
From an industrywide perspective, our goal is to eliminate freight waste and inefficiency. From a companywide perspective, our goal is to create a positive impact on our people and planet.
Our shared truckload solution, FlockDirect, drives these goals forward by setting a new standard of service for shippers, increasing revenue for carriers, and reducing the environmental impact of freight shipping. Our internal Impact teams drive these goals forward by holding us accountable and measuring our progress in areas like:
— Philanthropy
— Community engagement
— Employee engagement
— Diversity and inclusion
Backing from investors like SoftBank, Volvo Group Venture Capital, Susquehanna, Eden Capital, SignalFire, GV (formerly Google Ventures), and GLP Capital Partners tells us these goals are worthwhile.
It’s not just our investors who see the Flock Freight vision; in 2022, we earned a spot on the TIME100 Most Influential Companies list. In 2021, CNBC named us to their Disruptor 50 list and Fast Company named shared truckload to their World Changing Ideas list. Our team is working to change the world for the better, and these awards tell us we’re on the right track.
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