Senior Product Manager

Company Description

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

We are proud to offer a collaborative, diverse, and remote-first work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters’ next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

Job Description

We are looking for an outstanding Senior Product Manager to join our team and help drive the evolution within our product suite. You'll be part of the group responsible for building exciting conversational AI products that will transform recruiting as an industry and as a function. This is probably the most significant challenge facing recruiters today and a key focus area for SmartRecruiters in their journey to create a delightful hiring experience.

This is a high-impact role that’ll demand strong product management chops, people skills, and domain knowledge in Artificial Intelligence - most specifically understanding nuances of generative AI, to build engaging human-like interactions. Your product will be used at scale: recruiting teams at thousands of companies worldwide will benefit from your work. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovation in (& with) products with plenty of market traction, come work with us. 

We are a B2B company, so the ownership also includes thinking proactively about enablement, talking to customers passionately, and helping to visualize the shifting horizons of recruiting by working in sync with product marketing. So, alongside your passion and solid understanding of user-first feature development, working experience with SaaS products will be a key to success.

What you will do:

• Work with other product managers to create a cross-functional roadmap, defining features specifications for our AI tools and the workflow associated with them to bring the AI features to life through seamless user journeys
• Hold yourself and the team accountable for achieving customer outcomes; align around measurable metrics
• Driving the product discovery together with your product triad (engineering and design) 
• Define the messaging and positioning of AI, alongside Product Marketing, and will work closely with commercial teams to enable bringing the features to market.
• Engage in active listening to customers while possessing the critical acumen to make strategic product decisions aligned with the broader vision 
• Be the voice of your product area; inspire team members and stakeholders of the impact and opportunity ahead 
• Manage complex programs necessitating strategic thinking and dependencies on teams

Qualifications

• Proven experience in product management with solid fundamentals (SaaS or B2B experience highly desirable) 
• Experience in building highly engaging products
• Specific experience building chatbots or AI agent led experience highly valuable
• Good grasp of UX and discovery process
• Great understanding of user behavior and conversion metrics
• Empathy and active listening 
• Ability to collaborate, identify dependencies and navigate across multiple teams on complex projects 
• Aspiration to be an excellent colleague and teammate
• Excellent communication and storytelling skills, with the ability to articulate product direction, strategy, and roadmap to both technical and non-technical audiences

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.