Our Opportunity:
Chewy is looking to hire a passionate, thorough, and customer-focused Senior Product Manager for our Chewy Private Brands team, based out of Bellevue, WA, Minneapolis, MN, Boston, MA, or Plantation, FL. The team owns cross-functional initiatives that support the development and success of our Private Brands products. This role is dedicated to developing Private Brands technology, assisting users with tool and process adoption, and owning data integrity initiatives impacting the Pet Parent experience. If you are an analytical and driven leader with a passion for improving the customer experience, this could be the right role for you!
What You'll Do:
- Own and implement the end-to-end product roadmap for the Private Brands organization
- Set the product strategy, prioritize features, build consensus, and coordinate feature releases and internal/external communications
- Think strategically and long-term; acquire a deep understanding of the Private Brands business and be the subject matter expert (SME) for commercialization
- Work closely with key cross-functional collaborators to ensure the vision aligns with broader company objectives
- Write detailed requirements and use cases/user stories and communicate them effectively with business partners
- Identify technical or operational issues in current processes and collaborate with Private Brands business and technology partners to resolve
- Serve as the SME for understanding enterprise system relationships, integrations, and trace end-to-end data flow of inputted attributes and product definition
- Use data to understand customer behavior/needs as well as business goals; enable the team to transform that knowledge into product enhancements/features
- Monitor performance of the team’s initiatives and measure impact of product enhancements
What You'll Need:
- 4+ years of progressive experience in product management or related field, with 2+ years building and managing product teams
- Bachelor’s degree, preferably in Computer Science, Business, Marketing, Statistics, or a related technical/quantitative field
- The ideal candidate can demonstrate a high degree of ownership and customer focus, can keep up with the pace of e-commerce, is data driven, and can see around corners and think through complex systems design solutions
- Experience developing short and long-term product strategy, defining detailed product requirements, prioritizing product roadmap, building and leading cross-functional teams, and working at a fast pace to deliver results
- Strong product management skills with demonstrated complex product launches, high attention to detail and situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations and make trade-offs at all levels of management
- Experience working in an agile software development environment leveraging Scrum; track record of building productive relationships with engineering leadership
Bonus
- Previous experience with Private Label, e-commerce, or merchandising
- Previous experience using Smartsheet or similar software
- Previous experience with SQL and building Tableau dashboards
#LI-SA2
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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