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At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
We’re seeking an exceptional Senior Product Manager to lead the creation and execution of innovative product strategies. In this role, you'll collaborate with teams across the company to shape product direction and deliver impactful solutions. If you’re eager to make a meaningful difference and contribute to our continued growth, we’d love to have you on board!
What you’ll do:
- As a Senior Partner Product Manager, build cross-functional relationships to identify and prioritize business challenges and opportunities to develop innovative solutions that align with our growth goals and vision..
- Leverage partner and end user market research to validate product ideas and ensure alignment with Partner needs. Utilize qualitative and quantitative methods to collect feedback and uncover key insights.
- Draft precise, well-organized requirements, and acceptance criteria that clearly outline desired product functionality, business case and value proposition.
- Work closely with Engineering, UX, and Partner Success teams to build and launch intuitive, user-friendly product features that meet the needs of our partners.
- Drive and maintain a comprehensive product roadmap. Secure support and alignment from key stakeholders, including Sales, Marketing, Engineering, Partner Success and Leadership, to ensure shared understanding and alignment.
- Develop and manage a product backlog that reflects both strategic business priorities and partner needs.
- Define and monitor key performance indicators (KPIs) to assess the impact and success of product features and initiatives. Communicate results and actionable insights to relevant stakeholders.
- Collaborate with Marketing on go-to-market strategies, including training materials, partner sales enablement and partner onboarding resources, to ensure successful product launches.
- Establish a robust process for gathering ongoing feedback from partners including partner calls and meetings to continuously improve product functionality and performance.
Who you are:
- Proven experience managing SaaS products and solutions from concept to launch and iteration.
- Solid understanding of software development life cycle and Agile methodologies, with hands-on experience working with Agile teams.
- Bachelor's degree is Computer Science or related field
- Minimum of 4+ years of software Product Management experience
- Self-motivated with the ability to focus on multiple initiatives with little oversight
- Ability to work effectively across departments and build relationships based on trust and mutual respect.
- Organized and process-oriented with proven ability to manage multiple projects at once and meet deadlines
- Strong attention to detail with exceptional collaboration skills
- Exceptional and persuasive communication skills, both verbal and written
- Strong analytical and creative problem-solving skills
- Passion for helping small businesses succeed and motivated by the positive impact products have on their growth and development.
This position follows a hybrid schedule based out of our Waltham office, requiring in-office presence two days per week, including Wednesday, with flexibility for the second day.
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Pay Transparency - All Full Time Employees
$108,400—$135,500 USD
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Top Skills
What We Do
At Constant Contact we exist to help the small stand tall. Team CTCT’s work empowers small business owners and nonprofit leaders to follow their passions and grow their businesses. We’re all about delivering success for our customers and our people.
Our culture revolves around connection: we connect our customers to the tools they need to grow and succeed, and we build strong relationships with each other so that everyone feels included, supported, and heard. We close the gap between what is and what can be through innovation and advocacy, and we do it all with a deep sense of integrity. When you’re at Constant Contact, you’re connected to people and resources that help you take the next step.
Why Work With Us
At Constant Contact, we're all about making a real impact. That's the heart of what we do, and it's why we love coming to work every day. Plus, we offer some pretty sweet benefits and perks. But the best part? It's the people. We've got a fantastic team who support each other, and we're big on providing growth opportunities.
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