Senior Product Manager

Senior Product Manager

We’re looking for a Senior Product Manager to join our product team and help us lead the charge in building next-generation solutions for dental practices. If you’re passionate about creating impactful products, thrive in a collaborative environment, and love turning customer insights into strategic action, we want to hear from you.

Who Are We
Intiveo is a leading cloud-based patient engagement platform used by 15,000 practitioners to communicate with over 18 million patients. Our goal is to continuously improve patient care by understanding communication needs, behaviors, and preferences – resulting in successful treatment outcomes.

✨What You'll Do

As a Senior Product Manager at Intiveo, you’ll have the unique opportunity to shape the future of our product offering. Your responsibilities will include:

Strategic Planning & Roadmap Development:

• Define and maintain the product roadmap, outlining key initiatives, timelines, and priorities.
• Manage the feature backlog to align with Intiveo’s strategic objectives and vision.
• Balance short-term impact with long-term growth in collaboration with leadership.

Customer Insights & Research:

• Conduct interviews and surveys to gather feedback, validate concepts, and understand customer needs.
• Champion the voice of the customer throughout the product lifecycle to deliver user-centric solutions.

Market Research & Competitive Analysis:

• Identify market trends, competitive differentiators, and emerging opportunities through ongoing research.
• Evaluate new product opportunities using insights from emerging technologies and industry trends.
• Shape product strategies to maintain Intiveo’s edge in patient engagement software.

Data Analysis & Performance Metrics:

• Define and monitor KPIs to measure the success of product initiatives.
• Analyze product performance and user data to identify areas for improvement and drive optimization.

Cross-Functional Collaboration:

• Align with engineering, marketing, sales, and customer experience teams to execute product objectives.
• Act as the central communication hub to ensure clarity and alignment across teams.

Documentation & Communication:

• Develop detailed feature strategies and clear user stories to guide the development process.
• Share updates, strategies, and progress effectively with internal teams and stakeholders.

✨Who You Are

• Experience: 3+ years of proven product management experience, with at least 2 years at a senior product management level. Experience in a B2B software environment, healthcare, dental technology, or patient engagement is a strong asset.
• Strong understanding of product management principles, methodologies, and best practices. Experience with agile development methodologies and tools (e.g., JIRA).
• Product Lifecycle Management: Oversee the entire product lifecycle, from discovery and development to launch and post-launch optimization.
• Customer Focus: A proven track record of understanding user needs and translating them into successful products.
• Leadership Skills: Strong ability to align teams, communicate vision, and drive outcomes in a collaborative environment.
• Analytical Mindset: Comfortable using data to make decisions, measure impact, and refine your approach.
• Technical Aptitude: While you don’t need to code, you should be able to work closely with engineering teams and understand technical trade-offs.
• Results-Oriented: A self-starter with a bias for action and a focus on delivering value to customers.

More About Intiveo
We are a fun, collaborative, and hard-working team of innovative minds who genuinely enjoy spending time together. At Intiveo, our values are Authenticity, Collaboration and Continuous Development. We embrace diversity and encourage you to share your voice. We want you to think outside the box, present new ideas, and be willing to fail. Our employees are empowered daily to see how their work helps Intiveo achieve our goal of becoming North America’s #1 patient care service provider.
Want to see more? Check out our Culture Book here!