Senior Product Manager

Modern Retail is looking for a highly motivated individual (Senior Product Manager) with an entrepreneurial mind set who is energized to own the strategy and business use cases in the Modern Retail line of business.

The Senior Product Manager assists in shaping the product strategy and creation of relevant business cases for Modern Retail. This individual is accountable for the full product lifecycle from ideation to end-of-life and is responsible for determining interdependencies in the broader CDK product lines & ecosystem. The Senior Product Manager is truly the voice of the customer and market for the product organization, ensuring that user personas and product requirements are defined and reflected in user stories. This individual may also own and/or assist in Epic development and will work very closely with the Scrum Master and agile team on backlog grooming to ensure timely decision making on product requirement trade-offs.

Supervision and Autonomy

• Conducts complex and important work
• Operates with moderate supervision, little instruction on day-to-day work and general instruction on new projects
• Analyzes solutions using standard procedures

Product Knowledge

• Maintains awareness of competition & product differentiators. Continuously builds product management skills
• Leverages industry, organizational and customer knowledge to interpret & drive internal/ customer requirements

Leadership

• Leads product requirements and works daily with agile team(s) defining users stories / Features (Epics)
• Acts as a resource for junior staff (peer-to-peer)

Position Responsibilities & Essential Functions:

• Translate product vision into prioritized & deliverable Features (Epics) and user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes
• Manage the backlog for sprint teams, partnering with R&D/scrum master in prioritization, supporting full lifecycle from definition, beta, showcase & retrospectives
• Work with product marketing to develop product’s value proposition, features/benefits
• Monitor & adapt to key product success metrics (e.g., adoption, profitability, NPS, market share growth)
• Invest in gaining expertise of the market, user personas, functional and domain knowledge
• Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development
• Collaborate with other Product Managers to ensure the product remains aligned with overall CDK product strategy & deliverable

Required Qualifications for Consideration:

• 3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management
• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience
• Experience in Agile software/DevOps methodologies & working with globally distributed teams

Preferred Qualifications:

• Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases
• Strong written & verbal communication skills. Ability to facilitate customer communications
• Ability to listen & consider the points of view of others, collaborate & build consensus within cross-functional areas
• Participated in business case creation & aligning requirements to business outcomes
• Strong track record of product execution in dynamic environment
• Travel up to 25% of time

Compensation: $100,000 - $129,000

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.