Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
Read more about our marquee customer event Innergize at Innergize 2024
What's the opportunity?
As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release.
Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career.
What skills and experiences do I need?
- Excellent communication and presentation skills, including presenting to customers and senior executives
- Excellent problem-solving skills, and ability to come up recommendations using data
- Good interpersonal skills, ability to work in teams with a results-oriented attitude
- Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps
- Proven ability to influence cross-functional teams
- Ability to strike the right balance between developing a high-level understanding of the business and market requirements, and developing detailed specs needed for execution
- Must have a good understanding of mobile, web and cloud technology space
- Has 4+ years of work experience in a Product Manager or Technical Product Manager role
- Technical or engineering background required. MBA from a premier management institute desired.
Must haves -
- Strong analytical thinking
- courses or certifications in data analytics, statistics or related field
- hands on experience with tools like excel, beginner level SQL, problem solving using numbers
- Curiosity and learning agility
- Self-initiated projects or academic courses (AI, Product management)
- Blogs, papers
- Communication Skills
- Fluent English
- Able to articulate thoughts with structure in writing and talking
- Problem solving mindset
- User centeric thinking
- Experience with customer facing work.
- Growth and Coachability
- Willingness to learn via feedback
- Basic technical aptitude
- Comfortable with technical concepts – AI, SQL
- Data-driven decision making
- Experience with basic visualization (examples – charts in excel)
- Able to draw patterns using data
Benefits
- Attractive Compensation Benefits
- Comprehensive medical coverage for yourself and your immediate family
- An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
- Unlimited vacation
- Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
What We Do
Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.
Zenoti powers thousands of spas and salons in over 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
If you're interested in joining our talented team of designers, developers, marketers, account managers and more, check out our careers page at http://www.zenoti.com/careers.html.
