Senior Product Manager, User Experience - US

Posted 13 Days Ago
Hiring Remotely in United States
Remote
Senior level
Software
The Role
As a Senior Product Manager focusing on User Experience, you will enhance identity verification products by optimizing onboarding workflows and leveraging data analytics to improve user experiences. Your role involves collaborating with design and engineering teams, implementing user feedback, and establishing KPIs to drive improvements.
Summary Generated by Built In

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

  • Role Title: Senior Product Manager, User Experience- US
  • Direct Report: Head of Product 
  • Area: Product
  • Location: US Remote

About the Role

Champion seamless, user-centric experiences across Incode’s identity verification products. You will focus on creating analytics-driven, design-oriented improvements to onboarding workflows, ID capture, face capture, and video verification experiences.

Key Responsibilities

  • Own and enhance the user experience for verification processes, focusing on conversion improvements.
  • Use data and analytics to identify drop-off points and optimize workflows.
  • Collaborate with UX and engineering teams to deliver intuitive and delightful user experiences.
  • Implement user feedback to continuously iterate and improve product design.
  • Establish and track KPIs to measure UX performance and drive improvements.

Qualifications

  • 4+ years in product management with a focus on UX or user-centric design.
  • Strong analytical skills and experience leveraging data for decision-making.
  • Proven ability to work cross-functionally to deliver design improvements.
  • Expertise in conversion optimization techniques.

8 Aspects of our Culture:

  • Values are what we value
  • High performance
  • Freedom & responsibility
  • Context, not control
  • Highly aligned, loosely coupled
  • Continuous Feedback
  • Pay Top of Market
  • Promotions & Development
  • Learn more about Life at Incode!

Benefits & Perks:

  • Meaningful Equity
  • Flexible Working Hours & Workplace
  • Open Vacation Policy
  • Wellness Program
  • International Travel Opportunities
  • Additional benefit package according to location (401k, medical insurance, etc.)

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.

Applicant Data Privacy:

We will only use your personal information in connection with Incode’s application, recruitment, and hiring processes.

Top Skills

Ux
The Company
HQ: San Francisco, CA
84 Employees
On-site Workplace
Year Founded: 2015

What We Do

Incode Technologies is an omnichannel biometric identity company that builds secure, top-rated solutions for frictionless banking, healthcare, hospitality, and retail experiences. The company’s end-to-end web and mobile solutions are adopted globally for a variety of applications, including remote account opening & customer onboarding, identity & document verification, and transaction authentication by some of the world’s largest financial institutions, governments, and retailers.

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