Senior Product Manager - Payments
As a Senior Product Manager at AvidXchange, you embody the full-stack PM philosophy, leading strategic initiatives and applying systems thinking to craft a seamless user experience. Your role amplifies AvidXchange’s commitment to product excellence, with a vision that navigates complex market dynamics and fosters industry-leading innovation. You’ll serve as a catalyst for change, mentoring peers and setting new benchmarks within our product-driven culture.
What You’ll Do
- Set long-term strategic objectives for product lines, ensuring alignment with market and business needs.
- Lead product lifecycle ideation, planning, and execution, managing complex dependencies and aligning development with business strategy.
- Develop a strategic vision based on deep customer and market insights to position products effectively.
- Measure and optimize key metrics for user engagement and retention across products.
- Align performance metrics with overarching business strategies, evaluating product performance throughout its lifecycle.
- Domain-Specific Responsibilities:
- Lead and drive the development and strategy for the Virtual Card Platform & Business Rules Engine collaborating with cross-functional teams to enhance market share and scalability.
- Oversee the roadmap and execution of Payment Domain initiatives, including Bank Account Management workflows and related compliance frameworks, ensuring delivery aligns with business objectives.
- Serve as a bridge between technical and non-technical stakeholders, balancing engineering feasibility with customer needs and business goals.
- Drive decision-making on complex, end-to-end systems, including integration with third-party systems and business rules management.
- Collaborate with key stakeholders, including Product Marketing, Sales, and Operations, to develop and deliver strategies that optimize customer value and operational efficiencies.
What We're Looking For
- Education: Bachelor's degree in a relevant field; a Master’s degree or MBA is preferred. Additional certifications in Product Management or leadership are advantageous
- Experience:
- 7 or more years in product management, with a proven track record of leading product teams and driving product strategy
- Demonstrated experience working with engineering teams to deliver scalable solutions and collaborating with Sales and Operations on go-to-market strategies
- Proven ability to manage complex systems and integrations, balancing strategic vision with operational execution
- Strong understanding of the payments industry, particularly in Virtual Cards, Bank Account Management, and related financial workflows
- Familiarity with EWS or similar account validation and fraud prevention systems will be an added advantage as well
- Domain-Specific Skills
- Expertise in building customer-centric payment platforms, with knowledge of ACH, Virtual Cards, and other payment modalities.
- Experience with business rules management systems and decision frameworks.
- Familiarity with secure, scalable service-oriented architecture (SOA) and modern cloud-native applications.
- Ability to align product initiatives with compliance, risk management, and operational efficiency goals in the payment’s domain.
- Strong analytical skills to assess market trends, user needs, and technology innovations.
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401k Match up to 4%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- BrightDime Financial Wellness Tool, offered free to teammates
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
What We Do
AvidXchange is the accounts payable automation industry leader for mid-market businesses serving more than 5,550 customers & 400,000 suppliers nationwide.
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