Senior Product Manager, Online Stores

Posted Yesterday
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Dublin
Hybrid
Senior level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
We build products that help entrepreneurs stand out and succeed.
The Role
The Senior Product Manager for Online Stores at Squarespace will optimize seller onboarding and operational efficiency. Responsibilities include launching experiments, prioritizing roadmaps based on data, guiding product development, collaborating with design and analytics teams, and setting team objectives.
Summary Generated by Built In

The Online Stores team at Squarespace builds the core services, products, and frameworks that power a seamless selling experience for our customers. This team is responsible for key sales functionalities such as proposals, deposits, and contracts, as well as intuitive user experiences that streamline payment collection, invoicing, and product merchandising.

As a Senior Product Manager, you will focus on optimizing seller setup and helping businesses grow more efficiently. Your work will directly impact how sellers onboard, engage with customers, and scale their operations on Squarespace.

This is a hybrid role based in our Dublin office, requiring 2-3 days per week on-site. You will report to a Product Director.

You'll Get To...

  • Launch experiments to continuously improve our sellers setup and getting started experience
  • Create and prioritize a roadmap rooted in data, informed by multiple sources and justified by return on investment
  • Guide product development—from conception to launch—with consideration for your specific team, adjacent teams, and the broader SQSP ecosystem
  • Be a single mutually supporting-force with your partners in design, engineering, UX research, and product analytics
  • Partner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product success
  • Work with other PMs and data partners (analytics, data science, marketing) to seek out answers to data questions
  • Set OKRs for your teams with your engineering and design counterparts and contribute to the process of setting broader group goals
  • Influence and inform team/group strategy through passionate and well-reasoned presentation of ideas

Who We're Looking For

  • 6-10 years of product management experience, managing software products from creation through launch and iteration
  • A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation including A/B testing
  • Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences
  • Experience working with large data systems and managing technical updates

Benefits & Perks

  • Health insurance with 100% covered premiums for you and your dependent children
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Global Employee Assistance Program
  • Pension benefits with employer match
  • Flexible paid time off
  • Up to 26 weeks of full pay for birth parent leave and up to 20 weeks of full pay for non-birth parent leave
  • 12 weeks of pay to care for an ill family member 
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)
  • Free lunch and snacks
  • Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

 

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

What the Team is Saying

Alex
Gina
Trish
Divya
The Company
HQ: New York, NY
1,723 Employees
Hybrid Workplace
Year Founded: 2003

What We Do

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business.

At Squarespace, we celebrate creative possibility. With a culture rooted in curiosity, Squarespace aims to provide its employees with the support to turn possibility into reality – learning from challenges and celebrating progress. At Squarespace we root for customer and employee success, uplifting them with the tools needed to achieve their goals, while also applauding what makes them unique and fulfilled. Our customers and employees alike are imaginative, with the confidence to put their ideas out into the world and welcoming input and iteration. And our people run towards the next frontier to create our success, motivated by the unknown and inspired by “first-ever” opportunities, truly embracing a sense of possibility.

Why Work With Us

Squarespace employees are ownership-minded, builders, tenacious, resourceful, hands-on, humble, self-motivated, experimental, curious, resilient, inclusive, and empathetic.

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Squarespace Teams

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About our Teams

Squarespace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQNew York, NY
Aveiro, PT
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Dublin, IE
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