Squarespace
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The Customer Support Associate at Squarespace is responsible for resolving customer issues via live chats and emails, ensuring a high-quality customer experience. You'll troubleshoot account, billing, and domain inquiries while meeting productivity and satisfaction targets. This role requires a strong ability to communicate and prioritize tasks effectively.
As a Customer Support Associate at Squarespace, you'll be responsible for assisting customers via live chat and email, resolving issues related to their accounts, billing, and domains. You will leverage system knowledge to deliver an exceptional customer experience and meet productivity and satisfaction targets.
The Business Development Lead will optimize and grow the commercial partnerships portfolio, communicate market opportunities, collaborate with cross-functional teams, develop business proposals, and manage partner relationships effectively to align with strategic business goals.
The Manager of Marketing Channel Analytics and Operations at Squarespace will lead a team of analysts to deliver analytical and operational solutions, optimize marketing investments, and collaborate with cross-functional teams. This role includes managing marketing mix models, attribution solutions, and interpreting data insights for business growth and efficiency.
The Administrative Assistant role involves providing administrative support to the Finance Leadership Team by managing schedules, coordinating meetings and travel, preparing reports, and assisting with event planning. The position requires strong organizational skills, attention to detail, and proficiency in Google Suite applications.
As a Senior Software Engineer at Squarespace, you will develop and maintain backend systems for the website builder and CMS, focusing on scalability, performance, and data management while mentoring junior engineers and collaborating with cross-functional teams.
As a Senior Software Engineer, you will design and build new features for the Squarespace interface, collaborate with engineers and designers, and maintain the product's frontend technologies while ensuring code quality through disciplined software engineering practices.
As an Analytics Engineer, you'll develop and upgrade data pipelines, automate processes, and implement data governance for analytics and data science teams at Squarespace. Collaborating with various partners, you will solve technical requirements and enhance self-service tooling to improve data access and insights.
The Senior Data Engineer will build and maintain systems delivering millions of daily data points. Responsibilities include architecting distributed systems, developing data pipelines for ingestion and transformation, ensuring data quality, and collaborating with multi-disciplinary teams on data products for analytics and reporting.
As a Software Engineering Intern at Squarespace, you will contribute to the development of their web platform technologies, working either on backend or frontend teams. You will enhance your technical skills while collaborating with experienced engineers.
As a Senior Data Engineer at Squarespace, you will build and maintain systems for data delivery, architect distributed systems, and design efficient data pipelines while collaborating with various teams to implement data solutions for analytics, ML, and reporting needs.
As a Senior Site Reliability Engineer, you'll develop solutions to scale message queue and streaming infrastructure, support data infrastructure with tools like Kafka and Airflow, and collaborate with databases teams for optimal configurations and data migration tooling, all while transitioning infrastructure to the cloud on GCP.
In this role, you will develop solutions to scale the message queue and streaming infrastructure, support the data infrastructure, collaborate on data migration tooling, and improve, optimize and migrate systems to the cloud.
The Payment Operations & Risk Analyst will monitor and evaluate fraud and portfolio risks, investigate escalated cases, conduct risk reviews, and partner with various teams to resolve issues and improve risk processes. Responsibilities include designing new methodologies and providing mentorship as the team expands.
The Product Insights Analyst will collaborate with Product Managers to integrate data into product decisions and drive development with insights. Responsibilities include data analysis, creating dashboards, monitoring performance, and translating research into actionable recommendations for product development.
The Senior Software Engineer will lead the development of new backend features and services using Java, practice disciplined software engineering, and collaborate with teams to enhance customer experiences. Responsibilities include writing server-side code and creating production-level applications.
As a Frontend Staff Software Engineer at Squarespace, you'll be contributing to the development of user-facing products and platforms, collaborating with engineering teams, and mentoring junior engineers. You'll be involved in coding, writing technical strategies, and leading architecture discussions to enhance the website product.
The Senior Business Intelligence Analyst will analyze financial and product data to provide insights for senior executives. Responsibilities include performance monitoring, creating reporting systems, synthesizing data for business decisions, and conducting analyses to identify growth opportunities.
As an Engineering Team Manager for Marketing Automations at Squarespace, you'll lead a team focused on enhancing email automation tools, manage team dynamics, and advocate for robust software engineering practices. Your role includes hiring talent, fostering career growth, ensuring efficient processes, and collaborating with cross-functional teams for impactful product roadmaps.
The Senior People Partner will support Squarespace's HR initiatives across international locations, serve as an advisor to managers and employees, collaborate with HR teams, implement people strategies based on data analysis, and drive a high-performance culture.
