About Dashlane
Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Our top-rated platform pairs enterprise-grade security with consumer-grade design, empowering everyone to be part of the credential security solution. More than 24,000 organizations and millions of individuals globally use Dashlane to secure and manage their credentials while building toward a passwordless future.
At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane, including how we work, how we hire, and the benefits of being a Dashlaner.
About the role
We’re seeking a SaaS Product Manager to lead the development and optimization of our backend billing system and trial management platform. In this role, you’ll collaborate with cross-functional teams to design, implement, and enhance scalable solutions that streamline subscription billing, manage free trials, and improve the customer lifecycle. You'll own the roadmap and ensure alignment with business goals and customer needs.
Location
You will be based in Lisbon, with English as your working language. Please ensure to attach any documents (resume's or cover letters) in English during your application process. We offer a hybrid work arrangement, with Tuesday as the company day where we collaborate in the office and enjoy a company-sponsored meal, a department day for team bonding, and a third day of your choice. We offer relocation support (national and international) for individuals who are already legally eligible to work in the European Union.
Responsibilities
- Product Strategy & Roadmap:
- Define and maintain the product roadmap for billing and trial management systems.
- Prioritize features based on customer feedback, business impact, and technical feasibility.
- Feature Development:
- Collaborate with engineering teams to build seamless billing processes, including recurring subscriptions, discounts, and invoicing.
- Optimize trial workflows to increase conversions and improve customer experiences.
- Cross-platform subscription management (mobile app & web)
- Maintain the Backoffice UI
- Payment Processing:
- Processing payments for accurate revenue recognition
- Supporting online payment for consumers and small businesses
- Supporting sales-led enterprise billing
- Stakeholder Collaboration:
- Work with finance, legal, and sales to ensure compliance, accurate reporting, and smooth billing operations.
- Partner with customer success teams to design features that reduce churn and enhance onboarding experiences.
- Data Analysis & Insights:
- Monitor KPIs related to billing accuracy, payment success rates, and trial conversion rates.
- Conduct customer research to identify pain points and opportunities for innovation.
- Systems Integration:
- Ensure smooth integration with third-party tools like payment gateways (Stripe, PayPal) and Salesforce.
- Manage system upgrades and oversee testing to minimize disruption.
Requirements
- 5+ years as a Product Manager, preferably in SaaS or subscription-based businesses.
- Experience with billing systems, payment gateways, or trial management is a strong plus.
We’re also looking for...
- Proven track record of managing technical backend systems.
- Strong understanding of APIs, workflows, and integration challenges.
- Analytical mindset with proficiency in tools like SQL, Tableau, or Looker.
- Excellent communication skills to engage technical and non-technical stakeholders.
Diversity, Equity, Inclusion and Belonging at Dashlane:
As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here.
Your interview experience:
To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane. Feel free to browse our blog to find more information about our product and how we work.
Top Skills
What We Do
Dashlane is a web and mobile app that simplifies password management for people and businesses. We empower organizations to protect company and employee data, while helping everyone easily log in to the accounts they need—anytime, anywhere. A better digital future starts with secure access.
Why Work With Us
Our team in Paris, New York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.
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