Senior Product Manager, Key integrations - New York City

Posted 5 Days Ago
Be an Early Applicant
New York, NY
Hybrid
120-170 Annually
Senior level
Cloud • Mobile • Sales • Software
Aircall is the phone system for modern business.
The Role
The Senior Product Manager will lead the key integrations product scope, ensuring seamless data flow between Aircall and customer tools. They will define product vision, collaborate with cross-functional teams, utilize analytics for data-driven decisions, and oversee product impact on business metrics.
Summary Generated by Built In

Aircall is a place where voices are valued.


Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.


Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.


Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.


We are hiring a Senior Product Manager - Key integrations who will work on our strategic integrations: ensuring seamless flow of data between Aircall and our customers’ tools of work, while collaborating with our strategic partners to create a best-of-class ecosystem around our product.


This person will have to align with Engineering, Data Analysts, Go To Market teams and Product Marketing to define Aircall’s vision for his/her scope of work and make it a success.

Key Responsibilities

  • Responsible for the “Key integrations” product scope, defining its vision to achieve the company’s goals and working with a team of 10+ engineers to deliver the expected value to users
  • Responsible for leveraging the Product Analytics team to take data-driven decisions on the path to objective achievement
  • Responsible for every part of the product related to key integrations: HubSpot, Salesforce, Zendesk, Monday, Pipedrive & others.
  • Responsible for aligning leaders of other functions around strategic product-led initiatives

Qualifications:

  • +5 years of business experience using analytics to drive product results
  • Extensive experience in working with B2B SaaS softwares as a Product lead, ideally integrating different products in a unified experience
  • You have successfully driven the release of several product, features or flows and closely monitored their impacts on business metrics
  • You are empathetic and understand the need for your stakeholders to be aligned and compelled to your vision
  • Clear, structured thinking and excellent communication skills
  • You are fluent in English (Spanish or French will be a plus)

  • We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.


Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.


We’re creating a place where great people trust one another and thrive together.


People flourish at Aircall and now is the time to be part of the team and the journey we’re on.


Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, commuter, and childcare reimbursements

💚 Generous parental leave policy


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

The Company
HQ: New York, NY
700 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.

Why Work With Us

At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.

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