Senior Product Manager - Developer Experience

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager - Developer Experience

We are looking for a Senior product Manager to drive innovation in our Developer Experience team. This role is pivotal in enhancing how developers from our customers and partners integrate with Adyen, using automation, self-service tools, and scalable solutions to create a seamless experience. This senior role is essential in ensuring that our customers’ developers can integrate with Adyen smoothly, optimally, and with minimal errors. 
As Adyen scales, your goal is to ensure that integration processes are efficient, standardized, and optimized, reducing operational support and empowering customers to achieve faster time-to-value with minimal overhead. 

Who you are:

• Experienced Product Manager: 5+ years of experience conceiving and launching successful, scalable B2B products that deliver measurable value to large enterprise customers
• Technical Expertise: Strong technical acumen with the ability to define problems effectively with technical counterparts while maintaining a high-level perspective to guide strategic decision-making
• Experience with APIs, Webhooks, Development Tooling and Data
• Platforms and infrastructure understanding: industry trends, and how infrastructure drives scalability and performance
• Strategic mindset to simplify complex technical concepts into intuitive, valuable user experiences
• Driven by curiosity, always eager to explore how systems work — from platform performance and application architecture to product scalability
• Strong communicator and ambassador, unafraid to challenge the status quo to drive meaningful improvements
• Thrives in a global environment, collaborating across multiple offices and time zones
• Fast learner with a 'launch fast, iterate often' approach, ensuring continuous improvement
• Team-first mentality, valuing collaboration and collective success over individual recognition.

What you'll do:

• Strategy: Lead the end-to-end Developer Experience Suite, focusing on seamless and efficient integrations for our customers and partners
• Developer Tooling & Automation: Create industry-leading developer tools - such as public documentation, automated integration health checks, and monitoring systems that ensure scalability and reduce friction for developers
• Simplify Integrations: Define and streamline optimal initial configurations and integrations for customers, to reduce complexity and support needs. Implement uniform integration setups to simplify configurations and eliminate inconsistent "spaghetti setups" across merchants with similar use cases
• Self-Service: Design integration tools that allow customers to independently identify and resolve issues, reducing reliance on customer support
• Monitoring: Build monitoring and alarming systems to proactively detect and resolve integration issues before merchants need support.Shift accountability for integration health from operational support to technical teams by embedding proactive error detection and KPI monitoring within the product.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.