Senior Product Manager - Insights

Posted Yesterday
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Melbourne, Victoria
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
Xero’s online accounting software connects small business owners with their numbers, their bank, and advisors anytime.
The Role
The Senior Product Manager will lead cohesive Insights experiences across Xero's products, focusing on customer outcomes and innovative technology use. Responsibilities include product strategy development, lifecycle management, collaboration with engineering teams, and enhancing product practice through leadership and mentoring.
Summary Generated by Built In

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


About the team and role

We’re hiring a Snr Product Manager to lead and co-ordinate cohesive Insights experiences across Xero’s many products & workflow experiences. This person must have experience working across product portfolios with a strong passion for customer outcomes that are instinctive, valuable and transcend natural product experience boundaries. Xero is on a mission to reinvent financial and business intelligence through AI & its representation as Insights & actions, to help millions of businesses globally. 


We’re currently building and developing specific insights experiences working with our new colleagues from Syft, working through the best ways to surface relevant insights and actions in the right place at the right time. Investing in AI/ML throughout our products, leveraging Syft capabilities and bringing them to life within the Xero experience for all small businesses and accountants and bookkeepers. You can find out more about our Syft acquisition here.


We’re looking for an established Snr Product Manager with experience in product, a customer obsession, ideally with a good grasp of accounting, and a hustle “move fast” mindset. Come join us as we push the boundaries of technology and reinvent financial intelligence.


This role is a hybrid role based out of our Melbourne office.

What you'll do

  • Confidently execute core product management role responsibilities including identifying customer problems and definitions solutions to test, developing and managing product roadmaps or strategies, and developing product release strategies
  • Consistently review, monitor and interrogate the commercial & customer results of products, areas and teams to inform product strategy and practice
  • Lead and manage a product or group of products across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product
  • Working directly with 10-20 engineers and is responsible for signing off on an overall technical direction and architecture from the product perspective (ie, that tradeoffs are aligned with product direction).

What you'll bring with you

  • Experience working as a Senior Product Manager or equivalent looking to branch out to a different problem space
  • Experience developing a 0-1 product (working on a brand new product)
  • Experience in working in ambiguous environments
  • Experience working with many stakeholders at different levels within different teams
  • Extensive experience in enabling new and improved approaches to product practice
  • Ideally experience working with AI products or a passion for AI
  • Demonstrated experience collaborating with diverse and senior stakeholder groups to realise customer / commercial outcomes
  • Strong track record of addressing customer needs through innovative use of technology
  • Effectively influenced outcomes at all levels in a variety of contexts
  • Extensive experience in product practice thought leadership, defining product roadmaps and longterm planning at a Portfolio / Sub-portfolio(s) level
  • Extensive experience in leading cross portfolio initiatives to deliver customer / business outcomes
  • Extensive experience in mentoring, supporting and coaching

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Top Skills

AI
Ml

What the Team is Saying

Rose
Sophia
The Company
HQ: Hawthorn, VIC
4,700 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.

Why Work With Us

Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
HQMelbourne (HQ)
HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Denver, CO
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Sydney, NSW
Toronto, Ontario
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