Senior Product Manager, ERP

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is seeking a seasoned Senior ERP Product Manager to lead the strategy, development, and optimization of our ERP business systems, including NetSuite, Coupa, Concur, and related platforms. This role is pivotal in ensuring that our financial, procurement, and expense management systems are scalable, user-friendly, and aligned with organizational goals. As the bridge between business stakeholders and technical teams, you will design innovative solutions, streamline critical processes, and deliver meaningful enhancements that drive operational efficiency.

This high-visibility role will provide exposure to multiple business areas, including Order to Cash, Revenue, Source to Pay, General Ledger (GL), Sales, and Data Warehousing. Success in this role requires a strong blend of strategic thinking, technical expertise, leadership, and the ability to collaborate across cross-functional teams.

This role can be based out of our New York City office or remotely in the United States.

Key Responsibilities

Product Strategy and Roadmap:

• Define and execute the ERP product strategy, ensuring alignment with company goals and industry best practices
• Develop and maintain a product roadmap, outlining milestones, timelines, and priorities for system enhancements and new features
• Conduct comprehensive market research to identify emerging trends, competitive landscapes, and opportunities for innovation

Stakeholder Management:

• Build strong relationships with the Finance team and other key stakeholders, becoming a trusted advisor and partner
• Collaborate with cross-functional teams, including Engineers, BSAs, Admins, and Finance leaders, to ensure alignment on system requirements and deliverables
• Facilitate effective communication across technical and non-technical teams to ensure smooth execution of initiatives

Product Development and Optimization:

• Oversee the design and implementation of scalable ERP solutions that address both current and future business needs
• Lead cross-functional teams in the development and deployment of system enhancements, integrations, and automation solutions
• Prioritize and manage the product backlog based on stakeholder feedback and business goals

User Experience and Adoption:

• Champion a user-centric approach to product development, ensuring that systems are intuitive and meet the diverse needs of users
• Develop training materials, documentation, and support resources to drive user adoption and system effectiveness

Performance Monitoring and Continuous Improvement:

• Monitor the performance of ERP systems and analyze key metrics to identify areas for improvement
• Continuously assess internal processes, user feedback, and industry trends to recommend enhancements and innovations
• Conduct retrospectives to refine processes and optimize the delivery of ERP solutions

Leadership and Compliance:

• Provide mentorship and leadership to ERP team members, fostering a collaborative and high-performing team culture
• Ensure compliance with relevant regulations (e.g., SOX, GDPR, ITGC) and implement robust security and governance practices
• Manage vendor relationships, including contract negotiations and performance evaluations, to ensure optimal delivery of services

Qualifications

Education and Experience:

• Bachelor’s degree in Business, Information Systems, or a related field (MBA preferred)
• 8+ years of experience managing ERP and business systems, with a strong focus on NetSuite, Coupa, and Concur
• Proven success in implementing and optimizing business systems in a fast-paced, dynamic environment

Skills and Competencies:

• In-depth knowledge of financial, procurement, and expense management processes and best practices
• Experience integrating ERP systems with platforms like Salesforce or HRIS solutions (e.g., SuccessFactors, Workday)
• Strong analytical and problem-solving skills with a data-driven decision-making approach
• Exceptional communication and interpersonal skills, capable of engaging both technical and non-technical stakeholders
• Expertise in Agile methodologies and project management, with a proven ability to manage multiple priorities effectively

Technical Proficiency:

• Hands-on experience with NetSuite (including SuiteBilling, ARM, Multi-Books), Coupa, Concur, and related tools
• Familiarity with integration platforms (e.g., Boomi, MuleSoft) and reporting tools (e.g., Tableau, Power BI)
• Knowledge of compliance frameworks and regulatory standards, including SOX, GDPR, and ITGC

Success Measures

Within 3 Months:

• Fully onboard with MongoDB’s TechOps ERP processes and familiarize yourself with the ERP tech stack
• Build strong relationships with stakeholders and identify key process improvement opportunities
• Gain a deep understanding of the current ERP products and workflows

Within 6 Months:

• Take ownership of strategy execution for NetSuite modules and other technologies in the ERP tech stack
• Collaborate with stakeholders to develop a detailed roadmap for product enhancements based on customer and business needs
• Work with engineering teams to create prototypes and MVPs for prioritized initiatives

Within 12 Months:

• Lead the launch of new features and enhancements, ensuring effective rollouts and clear communication with stakeholders
• Monitor user adoption, gather feedback, and iterate on features to improve product performance
• Establish KPIs and metrics to measure the success of ERP systems, including user engagement, retention, and satisfaction

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1263088296