Senior Product Manager - Developer Experience

The success and effectiveness of our growing ~1500 person engineering team is the most critical factor in helping customers succeed with Snowflake. Ensuring our internal developer tools and products enable our engineers to focus their full attention on new services and features ensures they can improve and expand our customers' experience with Snowflake.  We’re looking for an experienced Product Manager who is passionate about developer experience and productivity.  You will have an immense impact on the company's entire engineering organization as you remove blockers and friction that slow our engineers, paving the road to innovation and product leadership. The role has high visibility and exposure to our Executive Leadership Team and your success will have a lasting impact on how Snowflake developers do their job day in and day out. 

In this role you will work closely with our engineering teams to identify the roadmap and priorities for accelerating our engineers' enjoyment and productivity.  You’ll be responsible for the end to end developer experience spanning onboarding,  the developer tooling and environment, testing, CI/CD, and many other systems and products that our engineers rely on.  

We’re looking for candidates with strong technical and product management skills that can operate at both the strategic level and execution level. At Snowflake, we put our customers first and want to continue building products that our customers love.

AS A SNOWFLAKE SENIOR/PRINCIPAL PRODUCT MANAGER, YOU WILL:

• Define and evolve the product vision for critical pieces of the Snowflake’s Developer Experience. Help us evolve the internal products and services we build to help our engineers succeed.
• Understand the developer journey on building, testing, and debugging code during both the inner and outer loop development stages, and ensure our tools and recommended flows cater to both.
• Work hand in hand with our Snowflake engineers (your immediate customers), engaging in frequent conversations to understand their needs, gather feedback, and overall ensure that product direction is in tune with customer needs.
• Become an SME in various best practices for building and testing different programming languages (and specifically Java, C++, Python, and Golang.) and use those insights to align the team and prioritize investments in upgrading to those best practices.
• Understand the various build tools (Bazel, Maven, Cmake, ninja, Gradle), and the build-dependent activities as viewed from the customer’s perspective and create a set of recommended paths for customers based on their needs.
• Develop an understanding of testing best practices and the similarities and differences between the purpose and impact of unit tests, integration tests, end-to-end functional, and performance testing. Then create a cohesive approach that minimizes the need of customers to relearn how to test code as they progress through the SDLC or when they switch to different teams.
• Be fluent with concepts such as test-driven development and other mature software engineering practices that promote development of high quality software, and work with the Eng, DS, Docs, TPM and other teams to make this common language for the entire company.
• Drive the team to make customer-outcome oriented decisions, and define & track metrics that would guarantee improvement to the whole software development journey.

THE IDEAL CANDIDATE WILL:

• Have 10+ years of relevant industry experience, including a meaningful portion of those as an engineer/developer and a minimum of 5 years as a Product Manager.
• Experience in building and improving the tools and processes used by engineers to build the services and features our customers use. 
• Significant experience working with Engineering and Data Science.
• Familiarity with best practices around the software development lifecycle including building, testing, and deploying to production.
• In-depth experience of devising, aligning around, and driving towards measurable developer productivity customer outcomes. 
• Be able to understand the breadth of our product line as well as get technical and be able to drill into details on owned areas.
• Have proven experience defining a product vision and roadmap and managing incremental execution through successful launches.
• Be highly data driven, knowing how to get, understand, and use quantitative and qualitative data to make the best possible decisions.
• Move quickly and constantly iterate, moving from hypotheses developed from customer conversations, data and insights to running tests to confirm those hypotheses, to learnings and iteration towards a solution that customers didn’t even realize they wanted but now can’t live without.
• Operate and think of both the customer experience layer and deeper in the technology stack.  Know whether the limitations of the current systems and tools are reasonable or if we should rebuild to enable new capabilities.
• Drive execution with a cross-functional team, ensuring that everyone is working towards the same goals and impact.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.