Senior Product Manager, Core Customer Experience

Posted Yesterday
Seattle, WA
152K-190K Annually
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
As a Senior Product Manager, you will own product vision and strategy, lead cross-functional teams, conduct market research, and analyze data for product development.
Summary Generated by Built In

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Remitly's Core Customer Experience team is seeking a Senior Product Manager to join our team. You will own the product vision, roadmap, and execution for a critical portfolio of customer-facing features within our remittance product, working closely with engineering, analytics, design, marketing, and business teams to drive high-visibility initiatives. You will contribute to strategic planning and have the opportunity to build alignment across teams and with company executives. You'll report to the Senior Manager of Product for Core Customer Experience team. This position is based in Seattle, WA and is hybrid to support team collaboration.

You Will:

  • Define product vision and strategy, and develop roadmaps to achieve business objectives.
  • Lead cross-functional teams to design, develop, and launch new products and features.
  • Conduct market research and competitive analysis to identify opportunities and threats.
  • Develop business cases and data analyses to support product investments and measure impact.
  • Collaborate with stakeholders to gather requirements and feedback, and ensure product alignment with business goals.

You Have:

  • 5+ years of experience in product management, with a track record of launching successful products.
  • Proven ability to analyze complex data sets and make data-driven decisions.
  • Experience with Agile development methodologies and product development life cycles.
  • Familiarity with product analytics and metrics, including customer acquisition, engagement, and retention KPIs.

Compensation Details. The starting base salary range for this position is typically $152,000 - $190,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits:

  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Agile Methodologies
Product Analytics

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The Company
HQ: Seattle, WA
2,700 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

Team
Product & Tech
About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.

Typical time on-site: Flexible
HQSeattle, WA
Amsterdam, NL
Arlington, VA
Cork, IE
United Arab Emirates
Kraków, PL
London, GB
Manila, PH
New Westminster, BC
Spokane, WA
Tel Aviv-Yafo, IL
Learn more

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