Mindgrub Technologies is an award-winning digital agency whose mission is to create software that people want to use, software that makes lives better, jobs easier, and helps businesses thrive.
We leverage a deep understanding of technology and growth strategy to create award-winning, multi-channel digital solutions for enterprise clients, emphasizing energy and utilities, professional services, government, education, health and wellness, and consumer product industries.
Position Overview
Mindgrub is seeking a Senior Product Manager to join our team on a contract / contract-to-hire basis. This highly visible and collaborative role will work closely with a major U.S. utility company, partnering directly with their product resources to drive the development and delivery of innovative technology solutions.
This role is a part of the leadership structure that is accountable for Mindgrub clients’ success. As such, leadership is the number one expectation of this position. The role requires emotional intelligence, the ability to earn trust and command authority. The best candidates need to possess an owner’s mindset, and to be comfortable creating clarity and definition where uncertainty and ambiguity may exist.
Ideal candidates will bring comparable experience in managing high-impact projects for enterprise-level organizations, particularly in the utility sector, or a similar industry with authenticated account experiences. Additionally, expertise or familiarity with AI technologies is highly desirable.
This position requires exceptional leadership skills, the ability to navigate ambiguity, and a proven track record of delivering successful products in a dynamic and fast-paced environment. If you thrive at the intersection of strategy, collaboration, and execution, we’d love to hear from you!
Responsibilities
- Represent the voice of the customer, advocating for user needs within the product delivery team.
- Develop and present product strategies and ideas to stakeholders.
- Lead delivery teams, facilitating ceremonies, writing and refining user stories, and coordinating activities.
- Conduct workshops to define problems, generate hypotheses, promote ideation, and manage tradeoffs.
- Collaborate with external stakeholders to gather and fulfill business requirements and user needs.
- Serve as the primary point of contact between the delivery team and external stakeholders.
- Maintain a prioritized product backlog, defining user stories, acceptance criteria, and "done" criteria.
- Manage the product roadmap, aligning value milestones with the development team and stakeholders.
- Set delivery goals and oversee requirements clarification, planning, and production releases.
- Collaborate closely with the client’s internal project manager to build trust and ensure alignment.
- Partner with a Mindgrub Business Analyst to support this role's responsibilities.
- Work alongside a Mindgrub Account Manager, accountable for the client relationship, and a Mindgrub Project Manager, accountable for project financials and timelines.
Requirements
- 3–5 years of experience managing delivery activities for custom enterprise software products in an Agile environment.
- Proven accountability for an enterprise software product vertical, including vision, strategy, roadmap, and performance metrics.
- Experience leading enterprise software development teams and collaborating with cross-functional stakeholders.
- Demonstrated success shipping consumer-facing features or products to market.
- Strong expertise in software delivery methods, including Scrum, Kanban, or hybrid frameworks.
- Skilled in facilitating design workshops, stakeholder management, and building consensus in complex or ambiguous situations.
- Excellent leadership, communication, organizational, and presentation skills.
- Strong problem-solving abilities and a track record of aligning stakeholder expectations.
- Knowledge of heavily regulated and compliance-driven industries (e.g., government, transportation, energy, healthcare) is required.
- Bachelor’s degree or equivalent work/training experience. Multiple years of relevant experience and a high school diploma may substitute for a degree.
- Experience integrating AI into products is a plus.
Compensation
- $85.00 - $95.00 per hour USD
- Compensation will be determined based on a variety of factors including skills, education, certifications, and overall experience for this role
The Perks of Being a Full Time Mindgrubber
- Work remotely or in the office - your choice!
- Excellent benefits package that includes medical, dental, vision, and 401(k)
- Paid Time Off available when you start
- Free access to Premium Calm app subscription
- Annual training budget dedicated to your professional development
- A variety of fun Mindgrub hosted events and Committees to join (e.g. Adventure Club, Fun Committee, DEI Committee, Mindgrub Meet Ups and more)
Inclusivity without exception | At Mindgrub we value and encourage mutual respect and acceptance. We know we all have something to contribute. We work every day to ensure all are welcome, and that we treat all people with fairness and dignity.
No phone calls or recruiters, please.
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What We Do
Mindgrub is an award-winning agency and consultancy that transforms businesses by designing technology for people. Our full-service team specializes in enterprise mobile and web development, application support, artificial intelligence, devOps, digital marketing, branding, user experience design, quality assurance testing, and emerging technologies.
Since 2002, Mindgrub has led digital transformations for a diverse group of Fortune 100 corporations, utilities, universities, healthcare organizations, cybersecurity firms, global retailers, and public sector agencies, including Exelon, NASA, Wendy’s, DELL, Under Armour, Yamaha, Crayola, Geico, A&E, The Economist, Polk Audio, University of Maryland, The Smithsonian, and Discovery Communications.
A member of the Inc. 5000 for ten years running, Mindgrub has earned accolades from the American Marketing Association, the Webby Awards, the Communicator Awards, Drupal’s BlueDrop Awards, the W3 Awards, the ADDYs, and Inc.’s Top Workplaces program, and has been a member of Clutch.co’s Global Top 1000 list for two consecutive years. Our work has been featured at conferences such as SXSW, Adobe Max, and Mobile World Congress, and has been profiled in The Huffington Post, CNN, and Newsweek. Mindgrub is headquartered in Baltimore, Maryland with offices in NYC, Philadelphia, and Washington DC.