Senior Product Manager, Buying Experience

Posted 8 Days Ago
Be an Early Applicant
Dublin
5-7 Years Experience
Software
The Role
Develop and implement CPQ solutions for a seamless purchasing journey, own product vision and strategy for internal quoting processes, lead a team to build quoting solutions, monitor metrics and KPIs for effectiveness, and facilitate communication among stakeholders.
Summary Generated by Built In

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As a Senior Product Manager within our Buying Group, a key part of our Fintech organization, you will be pivotal in developing a seamless, transparent and customizable purchasing journey. The Buying Group manages the quoting, approvals, and purchasing functions, catering to both sales representatives and external customers. Your expertise will shape an enjoyable quoting experience across multiple segments, buyers, markets, and regions.

In this role you'll get to:

  • Own the product vision and strategy for HubSpot's internal quoting process - CPQ (Configure, Price, Quote).
  • Develop, drive and implement CPQ solutions that cater to the needs of sales and renewals teams.
  • Conduct thorough needs assessments and stakeholder interviews, based on data to gather insights for process improvements.
  • Leverage CPQ best practices to streamline quoting processes and reduce cycle times.
  • Lead a team and product tetrad to build, test and iterate on quoting solutions, ensuring high usability and minimal friction.
  • Define metrics and KPIs to monitor the effectiveness of implemented solutions.
  • Deliver training and support to ensure smooth adoption of new quoting processes.
  • Facilitate communication between team members and cross-functional stakeholders to ensure clarity and alignment.

We are looking for people who have:

  • Experience as a Senior Product Manager in the CPQ space
  • Strong understanding of CPQ best practices and their application in a corporate setting.
  • Proven ability to manage complex projects with multiple stakeholders
  • Excellent analytical skills and ability to make data-driven decisions.
  • Experience launching products successfully to customers
  • A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
  • The ability to articulate product vision, ideas and solutions to a variety of audiences
  • A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
  • A drive to understand customer needs deeply and truly solving for their problems
  • A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
  • The ability to make decisions, test assumptions, and iterate - often without perfect information
  • An understanding of the competitive software space
  • Experience with HubSpot or similar CRM platforms is highly desirable.

As a member of the Product Management org at HubSpot you'll:

  • Join a product-led culture that truly puts the customer first
  • Create and advance an ambitious product strategy that's driven by customer needs, business goals, powerful data, and global market indicators 
  • Partner closely with colleagues in UX and Engineering to create a high-value product that's both powerful and easy to use
  • Use your voice, share your perspective, and have a real impact based on your point of view
  • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
  • Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two.
  • Read more about our shared product principles here.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you're a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events such as HubSpot's annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work. If that sounds like something you'd like to be part of, we'd love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information. 

The Company
HQ: Cambridge, MA
6,766 Employees
On-site Workplace
Year Founded: 2006

What We Do

HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.

HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.

HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.

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