Senior Product Manager - Automation Platform

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager - Automation Platform

What does a successful Senior Product Manager - Automation Platform do at Fiserv?

As the Senior Product Manager for the Automation Platform at Fiserv focuses on developing and executing the product roadmap specifically for automation solutions, ensuring these tools enhance operational efficiency and steamline processe. They collaborate with cross-functional teams to integrate automation technologies, listen to customer feedback to refine features , and drive innovation to keep the platform ahead in the market.

What you will do:

• Define the product strategy for the automation platform
• Manage and execute the product roadmap, balancing customer needs with business priorities
• Facilitate data-driven decisions and create necessary metrics for evaluating product success
• Conduct pilot tests and gather early feedback to ensure feature adoption
• Analyze customer feedback to prioritize and convert into defined feature requirements
• Identify opportunities for product enhancement based on competitive research and industry trends

What you will need to have:

• 5+ years of product management or product owner experience in an enterprise SaaS product company, preferably with Salesforce or ServiceNow platform
• 5+ years of experience in product roadmap planning, go-to-market strategies, and managing end-to-end product releases
• 5+ years of experience defining, developing, and launching products at various stages in an agile environment
• 4+ years of experience collaborating with engineering teams, demonstrating strong technical aptitude
• Bachelor’s degree in a related field and/or equivalent military experience

What would be great to have:

• Experience with Salesforce, ServiceNow, low-code, or RPA platforms
• Strong analytical and problem-solving skills, with demonstrated experience in data-informed decision-making and leveraging analytics to measure product success
• Exceptional skills in stakeholder management, collaboration, and communication, with a customer-first mindset

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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