Senior Product Manager – Automation Hub and TicketExpress

Posted 6 Days Ago
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Bengaluru, Karnataka
Senior level
Information Technology • Software • Travel
The Role
The Senior Product Manager is responsible for guiding Sabre's Automation Hub and TicketExpress products to improve travel agency workflows by implementing automation and addressing customer needs through collaboration and analysis of market dynamics.
Summary Generated by Built In

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Sabre is looking for an individual who is passionate about solving complex problems through automation. Our Automation Hub and Ticket Express products are Sabre’s workflow management solutions that enable Travel Agencies to take post booking tasks performed by Agents and transform them to automated processes. Automation is a core strategy for Sabre and its partners and we see significant opportunity for growth. The Distribution Experience product team is highly engaged with customers, our engineers and our partners. We focus on collaboration to find solutions to business problems and leverage analytics and customer engagements to validate our assertions.  The successful product manager will be able to balance strategic thinking with tactical planning, is able to communicate complex ideas in simple terms, is positive and passionate, takes work seriously but not themselves and is eager to constantly learn.
 

Responsibilities:

  • Collaborate with the product team to build and maintain a roadmap that aligns capabilities with business goals and customer needs.
  • Leverage Sabre’s planning tools to define requirements, create user stories and prioritize the backlog of product improvements.
  • Partner with Engineering to plan and deliver value to the customer with predictable cadence and a focus on quality.
  • Perform the role of subject matter expert with sales and support teams and collaborate to understand market challenges.
  • Engage with customers and understand product competitive and market landscape.
  • Analyze customer behavior through instrumented data and identify problems and opportunities.
  • Create and maintain enablement materials for internal and external consumers.

Requirements:

  • Strong knowledge of Sabre and experience with Travel Agency workflows, Air Pricing and Ticketing.
  • Strong technical and business-oriented mindset, capable of bridging the gap between market needs and technical execution.
  • Curious and creative with a desire to solve problems with measurable results.
  • Good storyteller and communicator with fluency in English.
  • Tech savvy with knowledge of emerging trends in AI/ML.
  • Experience with software development and delivery processes is highly desirable.
  • Product Pricing experience is highly desirable.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

Top Skills

AI
Ml
Sabre
The Company
HQ: Southlake, TX
8,150 Employees
On-site Workplace

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.

Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.

Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.

Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.

Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.

We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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