Senior Product Engineer

Posted 10 Days Ago
Be an Early Applicant
Gurugram, Haryana
Mid level
Artificial Intelligence • Cloud • Software • Conversational AI
The Role
As a Senior Product Engineer at Sprinklr, you will build data-rich user interfaces, modify existing code, write reusable code, manage logs, troubleshoot production issues, conduct code reviews, and collaborate with teams to ensure smooth delivery while participating in recruitment.
Summary Generated by Built In

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

SPRINKLR SUMMARY 

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across all modern channels. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100. 

 

Learn more about our culture and how we make our employees happier through The Sprinklr Way. 

 

What you will do: 

  • Build data-rich, smooth user interfaces and experiences, ensuring optimum run-time performance. 

  • Read, understand, and modify existing code while maintaining and improving its robustness. 

  • Write code that not only satisfies the requirements but is also reusable. 

  • Set up alerts and monitor logs to effectively handle unexpected scenarios. 

  • Troubleshoot and resolve complex issues encountered in production. 

  • Translate code changes into concise descriptions while creating atomic pull requests. 

  • Conduct code reviews and provide constructive feedback. 

  • Collaborate effectively with backend engineers, designers, and product managers to ensure smooth delivery. 

  • Participate actively in recruitment. 

 

Key Skills: 

  • HTML 

  • CSS 

  • JavaScript and TypeScript 

  • React 

  • Chrome Devtools 

  • Grapqhl and Apollo 

  • Next.js 

 

Who you are: 

  • You hold a bachelor's degree in computer science or a related field. 

  • You possess strong programming fundamentals. 

  • You have 3-4 years of experience working with a feature-rich React.js application. 

  • You have a keen eye for detail. 

  • You are a quick learner with a growth mindset in most situations. 

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Top Skills

JavaScript
Typescript
The Company
HQ: New York, NY
4,289 Employees
On-site Workplace
Year Founded: 2009

What We Do

Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.

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