Search the 66 jobs at Sprinklr

The Support Account Manager at Sprinklr serves as the main technical support contact for the company's largest customers, ensuring excellent service delivery. Responsibilities include monitoring support cases, advocating for clients, collaborating with internal teams, preparing reports, and providing insights on product features. The role requires expertise in business analysis and platform configuration to meet client needs and enhance their experience with the Sprinklr platform.

As a Lead Solutions Consultant, you will collaborate with the sales team to understand customer needs, present tailored solutions, and conduct platform demonstrations. You will leverage your expertise in CCaaS and SaaS to drive strategic sales opportunities while participating in customer interactions to communicate business value and manage RFX responses.

The Support Account Manager serves as the main technical support contact for Sprinklr’s largest customers, overseeing case resolutions, collaborating with various teams, preparing reports, and ensuring high-quality customer service. Key responsibilities include acting as a customer advocate, managing escalations, and providing consulting during project implementations.

The Large Enterprise Account Executive will identify, negotiate, and close large deals within a defined territory, working closely with top executives of major brands. Responsibilities include developing sales opportunities, building relationships, and understanding clients' needs to deliver tailored solutions. The role requires strong sales experience in enterprise software and a passion for enhancing customer experience.

As a Software Development Engineer in Test at Sprinklr, you'll create automation libraries and frameworks, ensure platform health, lead initiatives, participate in QA tasks, and collaborate with cross-functional teams for high-quality releases. You'll drive innovation in software development and testing processes.

As a Sr. Solutions Consultant at Sprinklr, you will collaborate with sales to drive revenue by designing tailored solutions for customers, conducting detailed discovery sessions, leading presales activities, and mentoring team members. You will leverage deep technical knowledge and customer insights to enhance the customer experience.

As a Manager of Solutions Consulting, you will lead a team of Solutions Consultants, managing training and development while serving as a key partner to sales and customer success teams. You will guide strategic customer engagements and oversee resource allocation in your region to drive new business opportunities and improve the Presales function.

The Senior Cloud Engineer is responsible for developing and maintaining a robust cloud infrastructure, ensuring performance, automation of pipelines, and collaboration with development teams. The role involves deploying SaaS products across cloud providers, managing CI/CD processes, and leading best practices in cloud architecture and security.

As a Senior Product Engineer at Sprinklr, you will create, develop, and maintain scalable backend services and distributed systems using Java. You'll collaborate with cross-functional teams to deliver high-quality software, troubleshoot complex technical issues, and conduct code reviews while optimizing performance and scalability.

As a Lead Project Manager at Sprinklr, you will oversee enterprise-level projects for major clients, manage multiple accounts, control scope and risks, coordinate delivery across teams, and ensure effective client communication and project execution. You will also develop strong relationships with stakeholders and provide project status updates.

As a Multilingual Project Manager at Sprinklr, you will oversee multiple enterprise-level initiatives, managing a portfolio of 5-7 accounts while ensuring project delivery, stakeholder engagement, and client satisfaction. You will collaborate with various internal teams and guide clients through the Sprinklr platform, crafting solutions and ensuring project milestones are achieved within time and budget constraints.

As a Project Manager at Sprinklr, you'll lead enterprise-level initiatives, manage a dynamic portfolio of accounts, ensure effective collaboration among teams, and maintain client satisfaction through project delivery. Your role will focus on stakeholder engagement, project reporting, and leveraging technical expertise to develop innovative client solutions.

As a Strategic Account Executive at Sprinklr, you will manage relationships with top Banking and Financial Service clients, identifying and closing large enterprise deals. You will utilize strong sales skills to develop opportunities, build stakeholder relationships, and drive revenue. The role focuses on delivering Unified Customer Experience Management solutions and enhancing your knowledge of the industry.

As a Large Enterprise Account Executive at Sprinklr, you will identify, negotiate, and close significant deals with high-level executives in major brands. Leveraging superior salesmanship, you will build relationships and actively seek new business leads, constantly enhancing your industry knowledge to drive success. You'll be expected to pursue your targets passionately while providing exceptional customer experiences through understanding their needs and delivering timely solutions.

The Lead Solutions Consultant will partner with the sales organization to drive revenue by engaging with prospects and customers, understanding their needs, and presenting tailored solutions. Responsibilities include conducting technical workshops, RFPs, and Proofs of Concept, collaborating with internal teams for product demonstrations, and maintaining up-to-date product knowledge.

The Sr. Renewals Account Manager at Sprinklr will be responsible for managing the renewal process of complex accounts, negotiating contracts, identifying customer needs, and ensuring customer engagement throughout the renewal process. This role demands strong account management capabilities and collaboration with sales teams while maintaining a focus on safeguarding customer relationships and maximizing renewal value.

As a Multilingual Project Manager at Sprinklr, you will drive enterprise-level initiatives, overseeing multiple accounts, collaborating with diverse teams, managing project scopes, and ensuring client satisfaction through effective leadership and communication. You will also deepen your understanding of Sprinklr's platform to craft innovative solutions while staying informed about industry trends.

As a Senior Customer Success Manager at Sprinklr, you will manage relationships with enterprise customers, helping them optimize their digital experiences and achieve business objectives through the Sprinklr platform. You will act as a business consultant, drive product adoption, and foster strong relationships with clients while advocating for their needs within the company.

The Renewals Account Manager is responsible for managing the renewal process for a defined account base, negotiating contract renewals, identifying customer needs, and ensuring high customer satisfaction and retention. This role involves collaboration across teams to monitor customer health metrics, document all renewal steps, and communicate effectively with customers to drive business growth.

As an Associate Operations Engineer at Sprinklr, you will ensure platform availability, troubleshoot production issues, manage IT infrastructure, and identify automation opportunities. You'll work with various technologies and monitoring tools in a hybrid team environment, striving to maintain high availability and performance in customer-facing applications.