The Platinum Support Account Manager serves as the primary technical support contact for Sprinklr’s largest customers. Responsibilities include advocating for clients, resolving issues, monitoring performance metrics, collaborating with account teams, and ensuring high standards of service delivery while maintaining strong client relationships and providing expert insights on platform functionalities.

Lead the creation of business requirements for Salesforce integration, manage developer relationships, facilitate workshops, and oversee implementations and testing.

Lead the Salesforce development team, managing projects from requirements to deployment, while mentoring junior developers and ensuring code quality.

The Renewals Account Manager is responsible for managing renewal processes for key accounts, executing negotiation strategies, and ensuring customer satisfaction. This role involves collaboration with Sales & Customer Success, monitoring customer health metrics, and promoting value realization from software products.

The Senior Program Manager will lead the Global Accounts Program to ensure customer retention and success, managing multiple projects, fostering collaboration, and utilizing data-driven insights.

The role involves developing sales skills, executing sales enablement programs, and collaborating with cross-functional teams to enhance field team effectiveness.

As a Senior Product Engineer at Sprinklr, you will enhance customer experience management through innovative software solutions, empowering teams globally.

The Automation Engineer will develop automation scripts, manage databases, integrate APIs, troubleshoot issues, support teams, and enhance workflows.

Manage CCaaS implementation projects for enterprise clients, ensuring delivery and alignment with customer requirements while fostering stakeholder relationships.

As an Implementation Consultant, you'll ensure optimal onboarding and client satisfaction by deploying and configuring Sprinklr software, advocating for customer needs, and training users.

As an Associate Product Manager, you will manage product lifecycles, analyze product performance, craft strategies, and collaborate across teams to ensure products meet customer needs.

The Business Analyst will gather and analyze requirements for implementing the CCaaS platform, ensuring alignment with business goals and optimizing contact center processes.

The Senior Legal Counsel at Sprinklr will manage global litigation matters, provide legal advice, and support compliance across various legal issues while collaborating with cross-functional teams.

As an Associate Product Manager, you lead product design and development, collaborate with teams, conduct market research, and engage with clients to innovate and enhance products.

The Billing Analyst will manage end-to-end Order to Cash processes, ensure accurate invoicing, resolve billing discrepancies, and support revenue recognition and process improvement efforts.

Lead a team of frontend engineers, optimize performance, drive architectural decisions, and collaborate cross-functionally to enhance customer experience on the platform.

The Sales Development Representative will seek out new sales leads through networking, research companies, and secure meetings for Account Executives.

The Project Manager will oversee CCaaS implementations, managing projects' end-to-end processes and ensuring alignment with customer requirements and KPIs.

Lead the global rollout of Sprinklr SaaS and CCaaS products, managing resources, risks, and stakeholder communications to ensure project success and alignment with strategic goals.

The Vice President will craft and execute the global learning strategy, enhance organizational effectiveness, and foster an accountable culture aligned with business growth.