Senior Product Designer

Senior Product Designer 

It is an exciting time to be part of the PatientPoint team! As the clear leader in the point-of-care industry, we offer an ideal, people-focused place to innovate, positively impact patient education and doctor-patient connections, and be inspired to build a great career.  
 
Location: Cincinnati, OH, Remote
Travel Requirements: As needed for research efforts. 

Job Summary  
The PatientPoint Product Innovation & Design team is in an exciting season of building and growing its design and research team and offerings for the company. We are looking for a passionate, innovative and accomplished Senior UX Designer to join our growing Design team. Working closely with product leaders, designers, researchers, and technologists, you will ensure the voice of the customer is translated into meaningful and easy to use capabilities. This role will advocate for best practices in end-to-end user experience and strategy and ensure the successful implementation of product design strategies. 

A successful candidate should: 

• Exhibit passion about creating innovative products and delivering an efficient and graceful experience for users. 

• Be a strong communicator who builds strong relationships and partnerships focusing on collaboration, building consensus and driving design through influence. 

• Be an analytical thinker, with a desire and ability to develop and document a deep understanding of users’ needs and behaviors across multiple customer segments and environments. 

• Create compelling digital experiences that bring value to a customer’s operations and make it easy to partner with PatientPoint. 

• Bring to the table each day: a positive attitude, a true “team” spirit, strong problem-solving skills and the ability to display sound decision making under pressure.  

What You’ll Do  

• Create user experiences that are optimized for delivery across multiple platforms. 

• Help define product requirements by collaborative brainstorming and high-level prototyping with partner teams.

• Lead design initiatives focused on understanding user needs and translating these into product strategies and experiences.

• Conceive, build and test ideas that challenge the status quo and deliver high quality user experiences that raise the bar in terms of innovation, simplicity and consistency. 

• Ability to translate complex business requirements and user needs into workflows, wireframes and intuitive user experiences that are technically feasible. 

• Ability to manage involvement from other Design and Product team members, including researchers, designers, product owners, product specialists and engineers and drive design through influence. 

• Experience creating, maintaining and working with designs systems, journey maps, personas and workflows.

• Experience conducting user research and testing as well as ability to analyze, synthesize and present research findings. 

• Contribute to the overall advancement and improvement of processes, introducing and documenting new additions as necessary. 

What We Need  

• Bachelor’s degree required. 
• Master’s degree in design, human-computer interaction (HCI) or equivalent professional experience is required.   
• 6+ years experience in all areas of user experience design (information architecture, wireframing, visual design, prototyping, user testing).  
• Experience designing graphic user interfaces for complex applications. 

Desired Qualifications  

• Ability to work closely with agile squads to drive effective and efficient implementation of designs. 
• Knowledge of how HTML, CSS, JavaScript and other web languages impact design process and development.
• Excellent presentation, communication, documentation and organization skills.
• Strong product design strategy skills in areas of consumer/user research and analysis, personas and customer journeys, design thinking, ideation and brainstorming techniques, sketching, prototyping, and concept validation. 
• Expert ability to understand & create user-flows, annotated wireframes and content structure.  

What You'll Need to Succeed

• Strong presence, including ability to partner with and effectively influence product and engineer leaders.
• Skilled at communicating verbally and in writing to diverse audiences.
• Proactive self-starter; assertive and able to ensure that Product Design principles are adhered to.
• Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
• Analytical mindset and creativity to balance detailed problem solving with ‘big picture’ strategic view.