Senior Product Designer

About AlayaCare:   

At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.     

About the role:  

At AlayaCare, your design skills do more than create; they make a profound difference. As a vital member of our team, you'll have the unique opportunity to save lives through design. Collaborate directly with users—including nurses, clinical managers, and personal support staff—to develop simple yet powerful digital solutions that empower frontline staff to deliver exceptional care to their patients.

Work closely with product managers and directors to innovate and refine products that enhance the quality of care and improve patient outcomes. Join us in our mission to revolutionize healthcare by providing tools that ensure every patient receives the best possible care. This isn't just a job—it's a chance to make a real-world impact where it matters most. 

A day in the life:      

• Design for Simplicity: Design systems, flows, and interfaces that are simple, elegant and user-friendly.
• Leverage AI: Identify meaningful opportunities to integrate AI-driven solutions that enhance user experiences
• Team Collaboration: Actively participate in design reviews and working sessions to ensure our team delivers the most effective and caring solutions.
• Lead Your Own: Work autonomously on projects with complex problems. Know when to involve others, and when to seek help.
• Enhance UX Expertise: Utilize your expanding knowledge of UX, UI designs, and micro-interactions to assist users in completing tasks. Our working tool is Figma.
• Ensure Platform Consistency: Apply our design system uniformly across all platforms and contribute to its ongoing enhancement.
• From Insights to Impact: Research and translate complex problems to insights and into practical solutions.
• Cultivate Partnerships: Develop robust collaborations with teams across product, engineering, and marketing, ensuring user-centric care from concept to launch.
• Promote Design Excellence: Advocate, communicate and present design projects across the Alayacare organization. 

What you bring to the team:   

• 5+ years design experience supporting software product development teams either as a sole contributor or within a design team.
• Bachelor’s Degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.
• Experience leveraging quantitative and qualitative data via software analytics tools  
• Demonstrable experience with design and prototyping software (e.g., Figma, Sketch, Framer, XD), our working software is Figma
• Provide a systems-thinking lens to abstract and interconnected problems
• Pair and collaborate with other Designers by sharing best practices, ideation techniques, and usability principles
• Promote and practice open communication within a collaborative remote culture
• Excellent communication skills: English and French (as an asset)

Location and travel requirements:   

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal Area. 

What Makes AlayaCare a Great Place to Work: 

• Our products have a positive impact on the lives of countless care workers and care recipients 
• Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation 
• Equity in a well-funded, high-growth company 
• Hybrid working models with beautiful and creative office spaces to enjoy in prime locations 
• Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities 
• Comprehensive group benefits program, including telemedicine 
• Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses 
• Parental leave top-up program 
• Flexible vacation policy 
• Company Wellness Day program for extra time to unwind 
• Paid Volunteer Time off Program 
• Career growth and learning and development opportunities 
• An entrepreneurial culture of transparency, collaboration, and innovation 
• Access to our employee perk program for discounts at various participating vendors 

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.  

Better outcomes, better belonging   

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.    

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.    

If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.  

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