Search the 11 jobs at AlayaCare

The Senior Product Designer at AlayaCare will design user-friendly systems and interfaces, collaborate with users and teams, leverage AI solutions, and advocate for design excellence to enhance healthcare delivery. The role involves research, problem-solving, and effective communication across departments to ensure a user-centric approach in product development.

The Senior DevOps Analyst at AlayaCare leads and improves the architecture for web and mobile applications, manages AWS services, collaborates with developers on environment requirements, automates processes, and educates teams on cloud technologies. They ensure smooth project implementation and lead system modifications while regularly reviewing and improving existing systems.

The Senior Developer will contribute to technical direction, lead a product delivery team, ensure high-quality design and implementation, and monitor applications. They will also participate in code reviews, mentor colleagues, and lead technical innovation while working closely with Product Owners to define features and automate testing.

The Senior Developer will design, code, test, and debug software features for AlayaCare's cloud application. Responsibilities include coding high-quality features, mentoring team members, participating in code reviews, monitoring production code, and collaborating with product and engineering teams to improve product requirements.

The Senior Bilingual Customer Experience Specialist will manage customer requests regarding revenue cycle management, supporting effective solutions for clients. Responsibilities include guiding team members, resolving complex issues through customer interactions, and contributing to best practices to enhance customer experiences.

The Senior Bilingual Customer Experience Specialist will manage support requests related to revenue cycle management, liaise with customers and cross-functional teams, troubleshoot complex issues, and contribute to best practices in customer service to enhance customer experience.

The SaaS Support Specialist role involves managing support ticket queues, troubleshooting customer issues, and facilitating communication with clients to enhance their experience with AlayaCare's software. Responsibilities include customer interactions via phone and video, liaising with internal teams, and providing recommendations for improvements.

The SaaS Support Specialist will manage support tickets, troubleshoot customer issues through Zendesk, and provide guidance on best practices. You'll work with customers directly to resolve problems, monitor escalations, and collaborate with cross-functional teams. Strong customer focus and analytical skills are essential to succeed in this dynamic role.

The SaaS Support Specialist role involves managing customer support tickets, troubleshooting complex requests, and providing guidance on software configuration. You will connect with customers, monitor escalations, and collaborate with internal teams. This position emphasizes customer service, problem-solving, and effective communication skills.

The Support Specialist will manage support tickets within the SaaS space, engaging with customers via phone and video calls. Responsibilities include troubleshooting issues, providing guidance, monitoring customer escalations, collaborating with internal teams, and contributing insights for product improvements while maintaining a strong customer focus.

The Customer Education Technology Specialist at AlayaCare will develop and manage educational resources, collaborate with cross-functional teams, and utilize data analysis to enhance customer experiences with the SaaS platform. Responsibilities include creating self-service articles and video tutorials, monitoring KPIs, and maintaining content repositories to improve user engagement and adoption of features.