Senior Product Designer

Posted 16 Days Ago
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Toronto, ON
Senior level
Artificial Intelligence • Marketing Tech • Software
The Role
The Senior Product Designer will shape customer journey configurations, collaborate with cross-functional teams, mentor junior designers, and enhance the Movable Ink design ecosystem. They will leverage their experience to improve user interactions, uphold design consistency, and present work to stakeholders, driving greater product value and user insight.
Summary Generated by Built In

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As Movable Ink’s creative tools and data ecosystem continue to become more powerful, more becomes possible in our platform. We’re looking for a Senior Product Designer to help us ensure users will have an easier time than ever discovering those possibilities, making them real, and seeing an impact on their business goals. Join our cross-functional Product team as we shape the future of our product for a wide range of businesses and users. While we can hire this candidate anywhere in Ontario or British Columbia, our teams have 9:00 a.m. Eastern Time daily stand-ups and attendance is required.

Responsibilities

  • Shape the future of customer journey configuration, reporting, and insights, empowering marketers with AI-driven ideation, testing, and performance lift.
  • Work directly with product manager and engineering team in both our discovery and execution cycle to ideate, prototype, test, learn and deliver new value to customers 
  • Inform product and design decisions with a deeper understanding of the many mindsets, goals, and prior experiences users are bringing to interactions with the Movable Ink platform.
  • Collaborate with other designers in design reviews and on the adherence and maintenance of the InkUX Design System.  
  • In coordination with other product designers, apply and push forward our evolving InkUX design system to support a more accessible, consistent experience for our end users and more efficient, repeatable processes for our designers and engineers
  • Increase the visibility of the design team across the Movable Ink organization; present work, facilitate exercises with your team, solicit diverse perspectives, and bring others into design activities in ways that build trust and collaboration with other teams
  • Support the efficiency, consistency, and quality of the Product Design team's output by proactively collaborating with other designers, sharing frameworks and tools, and offering timely, constructive feedback
  • Mentor junior designers

Requirements

  • 5+ years of experience working in collaborative, cross-functional team environments to ship digital products
  • A strong portfolio of case studies that demonstrate a successful track record of human-centered design solutions that address strategic business problems
  • Experience designing for a range of users and tasks in a complex problem space
  • Proficiency in exploring, evaluating, and refining product ideas using a range of design, research, and prototyping methods
  • High comfort level with ambiguity, allowing you to explore creative solutions and navigate complex design challenges with adaptability and confidence
  • Ability to be flexible and quickly adapt to the needs of a growing, dynamic organization as well as being able to move between tactical and strategic design needs.
  • Exceptional communication and storytelling skills, particularly in articulating design decisions and in offering constructive feedback to peers
  • Experience in B2B SaaS preferred Nice-to-have: experience in MarTech, understanding of email and mobile marketers and journey-building workflows for trigger events


Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

What the Team is Saying

Associate Director, Client Experience
Addiel
The Company
HQ: New York, NY
590 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Movable Ink helps businesses earn attention in a world where time is precious and creativity is power by activating any data into personalized content in any customer engagement. The world's most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 550 employees serve its global client base from operations throughout North America, Central America, the United Kingdom, Europe, Australia, and Japan.

Learn more at movableink.com

Why Work With Us

Look closely at any Inker and you will find that our values remain heartfelt and timeless. We seek out knowledge and cultivate our intuition. We understand that communication starts by listening, understanding, and caring about others' success. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal.

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Movable Ink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQNew York, NY
Chicago, IL
London, GB
Munich, DE
San Francisco, CA
Toronto, Ontario
Waltham, MA
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