Product Designer

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As a Product Designer at Infobip, you will play a key role in shaping our in-house enterprise-level products used by thousands of businesses to reach hundreds of millions of customers worldwide. You will be involved in the end-to-end design process, working closely with Product Managers, Software Engineers, and cross-functional teams to create innovative, user-centered solutions that drive both exceptional user experiences and business success, while championing for users throughout the organization.

What will you do at Infobip:

• Develop and refine user experiences and flows, distilling complex user interactions into intuitive designs that satisfy business objectives

• Participate in user interviews, and lead discovery sessions, brainstorms, and design thinking workshops

• Work with Product Managers to align on feature prioritization and create actionable, iterative definition of what needs to be done

• Partner with engineering teams to understand technical limitations and craft feasible solutions that deliver on key product goals

• Create and present design artifacts, including low-fidelity wireframes, interaction models, high-fidelity prototypes, and user flows to diverse stakeholder groups and senior leadership

• Clearly communicate your design decisions and rationale, leveraging feedback to iterate quickly and efficiently through the design process

• Lead product discussions with a focus on critical thinking, driving alignment and influencing stakeholders to ensure successful outcomes

• Continuously deliver user experiences that enhance customer satisfaction and drive adoption of our products

• Maintain a deep understanding of our users’ challenges and goals in order to drive product decisions

Qualifications

• Several years of experience in end-to-end designing and shipping software as a part of digital product team

• Excellent visual design skills paired with a good understanding of human-computer interaction principles

• Skilled at balancing user needs with business objectives and technical constraints

• Pragmatic approach to problem-solving, knowing how to adjust effort based on the impact of the task

• Demonstrated experience in fast-paced environments, delivering iterative designs with continuous feedback

• Strong ability to simplify complex problems into clear and user-friendly designs

• Ability to influence and collaborate effectively with cross-functional teams, including Product Managers, Software Engineers, and other stakeholders

• Strong communication skills, capable of clearly presenting and justifying design decisions

• Growth mindset, with a focus on learning from feedback and improving continuously

• Deep empathy for users, using their needs and challenges to guide design decisions

• Fluent in English

How to apply

• Not ticking all the boxes? Don't have a perfectly structured portfolio? No one does. Send us PDFs, links to Figma, websites, or work you did - and let's talk about the details!

When you become a part of Infobip you can expect:
 

Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Connect globally – Work with people from all over the world. We put the “global” in globalization.
Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.
Talk about a balanced lifestyle!

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