Staff Product Designer, Growth

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne.

This hybrid position requires two days per week in the office at the nearest hub.

About you

• You have a high bar for product design, and raise the bar for those around you through internal/external thought leadership, driving culture, and leading large scale initiatives
• You are a self-starter, able to bring projects from ideation to launch without much guidance
• You’re highly-collaborative and have a low-ego approach.
• You are curious and up to date on new industry trends and tools.
• You actively manage your time and communication strategy when partnering with collaborators across multiple time zones
• You’re an advisor and ambassador for design, who brings diverse stakeholders together to align and work together to solve problems.
• You present your designs and design process clearly to stakeholders and senior leaders, building trust in the process. 
• You have experience in leveraging design systems in your work to reduce the cost of shipping product while maintaining a cohesive user and brand experience.
• You can move high-priority projects toward delivery in a fast-paced agile environment.

About this role 

As our Staff Designer on the Growth team, you will contribute to our UX strategy and execution for Udemy's global consumer and B2B learning products.

Udemy’s unique blended model is powered by the synergy between our global D2C marketplace and our B2B business, and design leadership experience in (one or more of) the Ecommerce, B2B and Subscriptions spaces is essential. Udemy was a first mover in the creator economy, and our success is rooted in our ability to transfer knowledge effectively and authentically between our expert practitioner instructors and our learners. Leveraging the latest advances in ML and learning science, we are constantly developing new ways to deliver learning outcomes. You will help frame and present these new offerings to our learners, business partners, and instructors around the world.

What you'll be doing

• Leverage expertise and collaborate with a cross-functional team spanning consumer research, data science, product management, and engineering to test, iterate and launch features that advance our mission
• Drive the design process and quality by taking solutions through multiple iterations and feedback rounds to ensure the best user experience.
• Seek  and translate qualitative and quantitative  insights into opportunities, consider cross-functional dependencies and make informed recommendations when solving problems
• Validate solutions through research and user feedback, evaluating and understanding the impact, gaps, and opportunities for improvement
• Facilitate the team’s efforts to solve priority problems and opportunities through workshops and other ideation methods
• Balance business needs and user needs, while drawing on my deep product design expertise, evaluating new risks and opportunities as they arise
• Support and advise on solutions across multiple projects - shipping at scale
• Prioritize and complete work with some autonomy, seeking occasional input from leads and stakeholders
• Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap
• Give and solicit feedback in order to continually raise the bar for quality and craft
• Embrace our culture of experimentation and A/B testing

What you’ll have

• 8+ Years of Product design / UX design experience, with some experience in mobile design.
• A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation. support, and demonstrates your ability to lead and ship products that users love.
• Expertise in driving stakeholder relationships with Product Managers, Researchers and Engineers in previous roles
• Excellent interaction design, visual design, and prototyping skills
• Experience showcasing an end-to-end design process across multiple projects, that include interaction and visual design artifacts, multiple iterations, and high-fidelity prototypes
• Track record of designing and shipping products and leading projects to successful outcomes for global users and the business
• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together
• Excellent English oral and written communication skills, including the ability to articulate and present rationale behind your design decisions
• Experience influencing and presenting to senior leaders.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

•  We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
• Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
• We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Udemy Mexico Benefits

Our benefits are designed to support you and your family with the protection and care you need, ensuring easy access to the right coverage when it matters most. Here’s a snapshot of the key benefits for full-time Udemates based in Mexico:

Core Benefits:

• Medical, Dental, and Vision Coverage: Includes maternity, private hospital, dental, and vision benefits for employees and eligible dependents.
• Life Insurance: 12x monthly base salary, with a Free Cover Limit of MXN 7.5 million.

Financial Benefits:

• Grocery Vouchers: Monthly vouchers valued at $2,200 MXN.
• Teleworking Allowance: $800 MXN monthly.
• Savings Fund: Both you and Udemy contribute 13% of your monthly salary, capped to 1.3 times the UMA value.
• Christmas Bonus: Equivalent to 30 days of your current salary.
• Vacation Bonus: 25% premium on your vacation days.

Time Off Benefits:

• Holidays: Udemy observes 12 public holidays in Mexico.
• Annual Leave: 12 days of annual leave per year.
• Sick Leave: 10 days of paid sick leave per year.
• Family Bonding: 12 weeks of maternity leave or partner leave for bonding after the birth or adoption of a child.
• Bereavement Leave: Up to 20 working days for the loss of a loved one.

Wellbeing Benefits:

• Maven (Reproductive Health): Unlimited virtual appointments and $25,000 lifetime benefit for fertility, adoption, and surrogacy.
• Modern Health (Therapy and Coaching): 10 sessions with therapists and 10 sessions with coaches per year.
• Origin (Financial Planning): Free access to Certified Financial Planners for you and your spouse.
• Workplace Options (EAP): 24/7 support for family, stress, caregiving, financial, and legal issues.

Additional Perks:

• Udemy Courses: Free and unlimited access to Udemy’s Marketplace and Udemy Business.
• Home Office Reimbursement: $500 one-time reimbursement and $35 monthly for work-from-home needs.