Senior Product Designer Content Solutions

Posted 14 Days Ago
Be an Early Applicant
Berlin
Senior level
eCommerce • Retail
The Role
The Senior Product Designer will lead strategic projects to enhance customer engagement and improve content production processes. Responsibilities include collaborating with cross-functional teams, designing robust customer experiences, innovating with technology, and contributing to the design community.
Summary Generated by Built In

THE ROLE AND THE TEAM

Content Solutions is a growing product and tech team and are building a platform dedicated to creating fashion content. Currently, our products support the production of media and enrichment of 1000s products a day, enable the creation and localisation of 100s of campaigns a month, and build tools that support operations in the Lounge and Fashion Store studios in Berlin and studio partners across Europe.
 

In 2025, we are expanding our teams to leverage AI for content creation and building teams dedicated to implementing AI at scale to create both product and editorial imagery. And, looking to the future, we are discovering the commercial opportunities this might unlock.

We are looking for an innovative and self-motivated Senior Product Designer to join the Content Tooling design team. This role will be joining two other designers and a Head of Design on the team. This role will be critical to advancing the ways in which creative content is being produced in Zalando and ultimately impacting how it gets shown to our customers.

As a Senior Product Designer, you will drive and contribute to strategic projects that shape how we might better serve our 48+ million customers in the future. 

  • You will get the chance to work closely with content production teams, product designers, product managers, and engineers to help shape and help bring to life remarkable (internal & external) customer and partner journeys.

  • The ideal candidate is an experienced, self-led UI/ UX design profile that works fluently across various tools and systems and has strong prototyping and visual design skills alongside advanced UI / UX skills. Ideally, you have worked with and actively contributed to design systems in the past.

  • Interest and experience in new technologies (AI) is considered a strong plus.

  • You possess strong collaboration and communication skills. 

  • As a thought leader and role model, you will contribute to the Zalando Product Design community and the larger European design industry by sharing best practices, mentoring and teaching colleagues, crafting best-in-class solutions, bar-raising in design reviews, and sparking inspiring conversations.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

WE'D LIKE TO MEET YOU IF ... 

  • You have worked on ambiguous strategic projects, are able to create clarity amid uncertainty, and can guide team members through such projects. 

  • You have experience designing and delivering robust and scalable customer experiences by partnering with stakeholders, engineers and other designers to develop remarkable solutions that can be re-used and adapted. 

  • You love designing innovative technology products and place humans at the center of your design process — ensuring that geeky tech and forward-looking experience design always serves real human needs. 

  • You have In-depth knowledge and understanding of content management systems, including their architecture, features, and user workflows.

  • You have a solid range of design skills in your ever growing toolkit– including user research, workshop facilitation, UX and UI design– to ensure fluid and holistic customer journeys.

WHY JOIN US?

Inspiring peers. Product Design at Zalando is a highly diverse, international community of accomplished designers, writers, and researchers who drive our customer experiences to the next level.

Empowering culture. We value trust and have a bias for action. We are kind to each other. For us respect means challenging each other and giving direct feedback. We learn from mistakes. We laugh together. We share ideas freely.

Professional development. We believe in a purpose-driven approach to motivating and growing people. We help you to grow through mentoring, personal branding support, networking inside and outside the company, and rotation through diverse career opportunities within Zalando.

BENEFITS
 

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

  • 2 paid volunteering days a year

  • Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration  

  • Work from abroad for up to 30 working days a year

  • 27 days of vacation a year to start

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Gympass)

  • Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

Top Skills

Ui
Ux
The Company
HQ: Berlin
10,000 Employees
On-site Workplace
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us:

Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty
- Our vision is to become The Starting Point For Fashion.

Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.

Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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