Senior Product Analyst

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

We are looking for a Senior Product Analyst to join Greenlight’s Product Analytics team. We are looking for someone who thrives in taking on complex analytical solutions with the initiative, problem-solving, and curiosity needed to find accurate and actionable insights. This role will focus on taking data from disparate sources to drive better business decisions in one of our core product areas. This is the perfect opportunity for an individual passionate about data, who has the drive to solve complex problems and has the ability to grow alongside our team and our company. The ideal candidate can quickly identify trends in our data, develop creative solutions, and demonstrate the ability to effectively communicate their impacts on our business. We are seeking someone who is comfortable collaborating directly with stakeholders to understand business decisions and strategically identify and solve business problems. This will include ad-hoc reporting, dashboard building, analysis, and data narrative story building. This role will report directly to Greenlight's Product Analytics Manager.

What you will be doing:

• Digging deep, mining our data - Diving into internal consumer data to help speed up decision making and move key business metrics. Explain the ‘what’ and ‘why’ of data results
• Ongoing monitoring of current reports and data for accuracy and usage
• Adapting, solving problems - Making connections between data that might seem unrelated, and thinking creatively
• Using your skills to clearly explain your findings and recommendations
• Bridging gaps between the data and the business - Working with cross-functional teams across the US and India office to create and communicate actionable, data-based insights
• Developing and maintaining advanced reporting, analytics, dashboards, and other BI solutions using tools available in the landscape including and not limited to Tableau, Snowflake
• Creating all required documentation on all projects and keeping documentation up to date on any existing report changes and facilitating training & rollout of new tools

What you should bring:

• 4+ years of Product Analytics experience with great analytical instincts and the ability to glean insights from large swaths of data
• Hands-on experience with SQL and advanced skills that allow you to easily extract data from multiple data sources for analysis and visualization
• Excellent data visualization skills, preferably using Tableau, and are familiar with best-in-class dashboarding techniques
• Experience working cross-functionally with other teams and departments. This position will require bringing different disciplines and points of view together, as well as balancing competing priorities and deadlines
• Experience communicating with collaborators at all levels, from IC engineers to members of our executive team
• An ownership mentality, this analyst will be the expert of the data in their product space and expected to fully understand related data and its implications on the business
• A proactive mindset - although tickets are assigned to analysts, we also expect analysts to move their space forward independently

Nice to have:

• Proficiency in Python along with associated statistical and data science packages. A strong understanding of how to rigorously apply these concepts to inform business decisions effectively.
• Experience designing, implementing, and consulting on in-product experimentation.

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.