Senior Product Analyst

Posted 19 Days Ago
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Hiring Remotely in Costa Rica
Remote
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
As a Senior Product Analyst, you'll ensure compliance with regulations while managing product schedules and stakeholder communications. You will analyze product performance data, support teams with database queries, and develop improvement business cases. You'll also collaborate with technical teams to enhance user experience based on insights gathered from various data sources.
Summary Generated by Built In

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What We'll Bring:
As a Sr. Product Analyst, you will be responsible for contribution to our business, ensuring our products and platforms meet compliance and regulatory requirements. This position will obtain guidance from internal teams to ensure a compliant user experience. In addition, this position requires knowledge of the regulatory and compliance environments to prioritize features, build consensus, and coordinate product schedules with operations, design, and engineering stakeholders.
Communications skills are key to success in this role. You will work with internal and external teams to development a rapport and resolving concerns. The ideal candidate will have industry knowledge around the identity protection landscape, cyber security incident response, and/or identity protection and have experience of managing stakeholder groups and supporting change.
What You'll Bring:
What You'll Bring:

  • Bachelor's Degree or equivalent experience in a strong technical or product-management environment.
  • 5-7 years of experience in product ownership, project planning, and/or data analysis.
  • Experience working with SAFe / Agile / Scrum work environment as a Product Owner, Business Analyst, Product Analyst, or similar role.
  • Advanced knowledge of SQL and Excel functions.
  • The ability to create fast and efficient database queries.
  • Strong written and verbal communication skills with the ability to bridge business and technical environments and build professional relationships.
  • Ability to multitask and perform well in a deadline-oriented work environment.
  • Key responsibilities include developing analysis around key product success questions; mining data, supporting teams and actual product databases to locate untapped opportunities for improvement; building business cases for tactical and larger-scale enhancements. Ability to translate in-depth knowledge of how data applies to user journeys into dashboards and story boards. Experience with prior analytics tools a plus.


Impact You'll Make:

  • Gather data to identify patterns in product performance and consumer feedback to identify business opportunities based on qualitative & quantitative insights. Includes internal and external sources like Enterprise Data Warehouse team, Consumer Operations Analytics, Consumer Marketing, UX/UI teams etc.
  • Use DBVisualizer, Tableau, Spotfire, Google Analytics, and Medallia to retrieve data, and to assess, refine, interpret, and validate findings.
  • Monitor existing product portfolio for performance on a daily and weekly basis to highlight discrepancies, performance issues and consumer experience issues including resolution support with product and technology teams.
  • Lead efforts to maintain legal and regulatory compliance to ensure the platforms we operate are compliant with all regulations.
  • Understand inter-dependencies across product performance for the business across payments, in-product consumer interaction, consumer alerts, product features performance, etc.
  • Interpret, propose, and present opportunities for development in collaboration with the Product Manager, if required.


This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Sr Analyst, Product Management

Top Skills

SQL

What the Team is Saying

Patrick
Tiana
Jason
Lauren
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The Company
HQ: Chicago, IL
13,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.

We do this by having an accurate and comprehensive picture of each person.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.

We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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