Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!
The Role
As a Senior Pre-Sales Solution Consultant, you will lead the technical and solutions aspects of the sales process, working directly with prospects to:
- understand their key business objectives, key use cases, challenges, and their architecture/ecosystem,
- help them understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help them understand how Amperity will fit within their ecosystem to enable their key use cases
Interesting Problems
- Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements.
- Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases.
- Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand.
- Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping.
- Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally.
- Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales.
- Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product.
- RFPs and RFIs: Responsible for responding to technical and solution related aspects of prospect RFI’s and RFP’s
- Effectively Leverage Amperity Resources: Responsible for engaging key Amperity resources (Services, Product, Security, etc) at the right times within a sales opportunity and providing the relevant information to set them up for success.
About You
- Minimum 6 - 8 years experience in customer-facing roles in the marketing technology or data analytics domain.
- 2+ years experience in technology related to customer data management, data modeling, martech, adtech, database management, or business intelligence tool configuration and programming.
- Awareness of modern data driven marketing practices.
- Strong analytical and problem-solving skills.
- Strong skills in data analysis/manipulation.
- Collaborative teammate who is energized by working with others to develop solutions and strategies
- Customer Data Consultant who is interested in the customer data domain and passionate about helping brands realize value from their customer data
- Never Stop Learning Mindset - Curious about technology and data - both how they work and how they can be leveraged by brands
Location
Seattle, WA
Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility
Compensation
Base Salary: 136,000 - 190,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.
Cash Incentives: This position is eligible for variable pay via a sales compensation plan. Depending on the role, these plans may pay as commissions and/or as bonuses according to achievement level against sales-related targets and/or sales-related business objectives
Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position
Benefits
We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.
Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Top Skills
What We Do
Amperity is the only CDP that takes a comprehensive approach to helping you use data to serve your customers. Our suite of enterprise-grade products addresses the full spectrum of customer data challenges, from identity resolution to assembling and accessing the elusive Customer 360 to uncovering and activating the customer intelligence that matters. Amperity puts you on a fast-track to customer-centricity, builds trust, and enables true customer-centric alignment and collaboration across IT, analytics, marketing and beyond.
Our platform enables organizations to take control of their customer data, systematically improve customer relationships, and foster brand loyalty. We provide the power, flexibility, trust, and expertise to overcome the most daunting roadblocks on the path to customer-centricity at scale. Amperity works with 100+ leading global brands across industries including Alaska Airlines, Michaels, Lucky Brand, Kendra Scott, Planet Fitness, Kenneth Cole, Tapestry, Crocs, Servco, First Hawaiian Bank, and many more.